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November 2023 by Paige Steel
My battery died will I was picking up my daughter from school. I called AutoZone in Chelsea and they came to me and got my car started. I went to the store and bought a new battery. They were ALL so helpful!! They have a new customer now!! Thanks for all your help!!!
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November 2023 by Sequana Pope
Jayden Johnson was so patient. His customer service was just amazing! I'll definitely be returning to the Chelsea store for my future needs!
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November 2023 by Kevin Collett
Logan and Jayden did a great job. Very friendly and knowledgeable.
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September 2023 by Snakedoktor
I stopped in to see if someone could help me find a tool to use to adjust my new headlights. Kerry came out to have a look, and then proceeded to try several different ways to help. He even removed the longest bolt I think I've ever seen to move a bracket to make things easier. I was just looking for some advice, and Kerry went way above and beyond to help me out. They didn't have the length of screwdriver we needed, but now I am armed with the knowledge to get things squared away.What a guy! Thanks pal for the help, and I will certainly continue to acquire my needed parts at this location.
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August 2023 by Mallory Bradford
Stopped by to grab a coil pack for my car & the new store manager, Andy, was great with assisting me. He made sure I had what I needed and even took the time to help me replace the part, considering I was going to attempt it for myself. I will definitely be going back to see these guys for any additional vehicle needs!
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August 2023 by Stephanie Hubbard
This afternoon, I started what I thought was going to be a quick and easy project. An hour later, miserably sweaty and cursing internally from a battle with an uncompromising bolt, I decided it was time to recruit some help. So I drove to AutoZone in Chelsea with the most random of requests. Logan and Kerry are my heroes. They each worked hard to force this villain of a bolt out of its home, and just when I was ready to give up and call it…The evil little thing moved. Two seconds later the bolt was out, and the new actuator was in place. I could not be more grateful to these two men for helping me out on a hot Sunday evening. THANK YOU!!!!
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August 2023 by Scott Treadway
A fellow named Kerry Hines saved the day searching and matching hard to find parts. Most folks would just say, "We don't have it" to send you on your way. He stayed after it and found everything i needed.
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July 2023 by Dalen Cope
Amazing people. I’ve had commercial account with AutoZone for a little less than a year now. I needed an alternator but couldn’t get to the store before closing so Mr. Karry charged the part to my account, closed the store, and then waited in the parking lot for me to come up there and get my new alternator. That’s the way it used to be. Folks going out of their way to go the extra mile for their customers. Glad to know excellent customer service is still available in this world.
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June 2023 by kevin webb
Went to get a trans range selector switch and the guy behind the counter was extremly rude ,acting luke he didnt want to gool with me. I finally git aggravated and left, i'll never go back to that store again . Just pathetic.
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May 2023 by Laura Aiken
Jayden helped me get the part I needed quickly and professionally. I really appreciated the service!
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April 2023 by Ebbie Sturma
Lexi was super helpful and knowledgeable. She made sure i had the right bulbs for my headlights and changed them for me! Definitely will come see Lexi for help in the future
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April 2023 by Ashley
Stuart Holmes saved the day for me yesterday! We need more customer service people who provide service happily. Stuart did. I arrived at work on time. Poor service at my dealership turned a problem into a pleasant experience. Thank you Stuart so much!
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April 2023 by Robin Shears
I went in for coolant and associate told us we definitely needed Freon. He also picked up wrong size replacement cap for the wiper. He did know how to help add Freon which he was wrong anyway
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April 2023 by Brian Richardson
Lexi was spectacular. I called on the phone the other day. My dogs barking, my little cousins running around. She was very patient and polite and helped me find the parts I needed. I look forward to coming to Autozone now because of Lexi. THANK YOU LEXI
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February 2023 by Pamela Sloan
Friendly staff and they tried to be helpful. Unfortunately they didn't carry what I was looking for and when they checked if they could order it,they couldn't.
