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November 2023 by LaLa Ray
I don’t know what has happened as of late. This used to be my absolute favorite car wash! Recently my tires come out all dirty when they weren’t before (I wash my car at least every other day, not always this location) and as others have mentioned you get scratches on your car and wheels. I don’t dislike, as this has usually been one of the best locations. But seems like some things need to be replaced and ownership needs to step up. Not an employee problem!! They’re great! Especially the few younger guys that have been there a while! But cutting corners or whatever ownership is doing…. Will not pay off in the end. Just a thought
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November 2023 by Doug Thienpont
Great car was at AC great priceI wash my car 3 times a week it looks great.
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October 2023 by Kimmiedee
I don't understand why the employees are not taught how to actually properly direct you with your vehicle, onto the track! They stand there holding the sign, just blindly waving you onto the track, into the carwash, without even attempting to make sure you are driving properly onto the track, and not scrubbing your wheels against the side of the track. They act rude and angry if you hesitate, while trying to make sure yourself that you are not scrubbing your wheels. It's like they totally do not understand what you're doing. How do they not know the track causes scratches and damage to your wheels, if the car is not situated on the track the right way?This is my brand new car, and I will not be bringing it back through here, to incur more damage, due to the irresponsibility and lack of training of the employees. Totally unsatisfactory.Please train your employees properly!
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October 2023 by Emily Adams
2 positives and 1 negative.The vacuum is absolutely amazing and I love the pre-wash bug scrub option at the beginning! Helps me get everything without relying on someone to miss anything. I wasn’t impressed with the actual wash. I picked the premium wash (most expensive) and it was very short and seemed like a basic wash. I got out after to vacuum the inside and noticed it did not get all of the back window or any of my tailgate. I have a Ford F250. Had to scrub it myself and wash the soap off at home. The vacuum and pre-scrub definitely made it worth the wash but the actual outside wash was disappointing.
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October 2023 by Jeremy Pilkington
The car wash ok, and what I mean by that is. If you drive an suv it don't get the back lift gat or back of the car clean.
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August 2023 by zoe lively
I went through the carwash this evening and it broke the seal of my window along with scratching the roof of my car. I asked the worker if they could do anything about it and they could not. Do not go here if you want your vehicle to stay in tact.
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August 2023 by Zoe L.
I went through the car wash and it broke my front window seal as well as scratched my paint on the roof of my car. Do not go here if you want to keep your vehicle in tact. Talked to a worker and they said they couldn't do a thing about it.
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April 2023 by Scott Heslop
Their automatic carwash was reasonably priced and not hard to find. Located right off of Hwy 280, this place is great. Personal vacuuming is included. I would recommend if you need your carwashed, come here.Service: Vacuuming
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March 2023 by Dawnielle Penn
Normally the employees at Marc 1 are amazing.Today around 7:35 there was a young man with sunglasses and kinda wavy brown hair who was on his phone, not looking at me or my vehicle at all while waving for me to drive forward. ??. He glanced up once then looked the remaining time at his phone.Also the past few times my car still has lots of water on it when I finish the car wash.Again normally everyone is super friendly and nice. ??Just wanted to make you aware of this as it seems kinda important to make sure the car is on the track before entering the car wash.
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March 2023 by David Coupland
They have good equipment and even have towels if you want. They are by the attendant when you start to pull in. They have air hoses and a floor mat cleaner there too. Always have staff to help if needed. Clean facility.
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March 2023 by Scott B.
They cracked my windshield. Halfway through the wash the alarm sounded and everything stopped. Moments later it started up again. When I exited the wash my windshield was cracked clear through top to bottom. The Attendant showed me a picture of my windshield when I entered the wash and there was no crack. They refused to provide a copy of the photo because it was "their property" and said they didn't damage my car. Their OWN evidence proves otherwise.
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December 2022 by Luke Brough
Scratched rims on brand new car. Grease on all the others. Got the “Wheel Deal” wash and it completely totaled one sides rims. If you have nice rims and care about them, don’t go here. Do it yourself.
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November 2022 by Jennifer S
My husband and I take all three of our vehicles to this car wash at least twice a week. We have monthly memberships and it’s a great deal because you could go everyday if you wanted to lol and I have done that several times…don’t judge lol…ya’ll know there’s just something so satisfying about a shiny clean vehicle. I’m very picky about keeping my vehicles clean anyway. When I got my Grand Wagoner I had a little bit of an issue getting it on the rails lol but the staff always helped me and were always very friendly.Service: Auto interior vacuuming
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October 2022 by Ju Mc
It seems as though the management heard the complaints raised as this site has brought back the black microfiber towels and has provided compressed air hoses at the stalls to help get water out of the tight spots.Good call, Marc-1... especially after raising our monthly membership fees by ~50%
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September 2022 by Bryan Allen
Tried to stick it out as long as I could. I like how the owner replied to one reviewer. “The vacuums are free” how the heck is it free when you paying a membership fee????I will be canceling the service because of lack of good customer service. Putting these kids in charge of your business name, you are taking a HUGE gamble. Sticker not scanning / has not scanned since getting a new sticker, yes my front windshield is tinted, it was tinted on the last truck and scanned with no problem….the young kids could care less if you take your business elsewhere, that’s just what I’m going to do. ✌?
