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October 2023 by Michael Drews
People leaving bad reviews need to take a step back and look at life.This post office deserves an award!! I've probably used this post office 100 times. Clean facilities, always stocked on the boxes I need, friendly staff and if they weren't you probably deserved it ?. This post office is amazing!!!!!!Put yourself in thier shoes... understaffed, ungrateful customers, long hours. RESPECT to all of you.
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May 2023 by D Burroughs
We moved to Chelsea last week and I needed to go by the post office. They were very pleasant and extremely helpful. They spent all the time I needed answering all my questions. Thanks for the great service!
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April 2023 by David Burroughs
We moved to Chelsea last week and I needed to go by the post office. They were very pleasant and extremely helpful. They spent all the time I needed answering all my questions. Thanks for the great service!
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September 2022 by Moye' Waller
We have been pleased throughout the years with the staff and their efficiency.
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July 2022 by E K
Excellent service! Very competent and efficient staff. Mail always delivered. Much better than mail service in Trussville. So glad I live in Chelsea now and the great staff of Chelsea post office handles my mail and packages. Never had any lost items. Family in other states marvel at how quickly my cards and letters and packages arrive. Thank you Chelsea post office staff, for doing a great job!
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September 2021 by Brian Smith
Any chance they get to not deliver the package they will take. Today's excuse was mailbox was full. It was not full and the bench grinder i ordered would not fit any way. This has happened multiple times throughout the last year or so. Very poor service
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July 2021 by BLAKE TIDWELL
They stated a package was undeliverable and the reason provided was "mailbox was full". The package was a DESK. I routinely have to pry packages out of the mailbox because they were crammed in to avoid getting out and leaving it on the porch. I had to crush a box with plyers to get it out of the mailbox in one instance. I get that they don't want to get out of the car to put something on the porch...but it is part of the job.
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March 2021 by World’s Okayest Marine Grunt
They won’t deliver mail if cars are anywhere near the mailbox. Even 4-5 feet from the mailbox. It’s like they don’t want to have to put their vehicle in reverse after putting it in the box. Had a light sprinkle and he didn’t want to walk 8 feet to my porch to drop off my package. Chelsea USPS drivers are a joke. Lazy and don’t care about getting you your mail.
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October 2020 by Bill Decker
No idea how I’m supposed to get my package, they have no weekend hours, only open until 4 during the week and my driver is apparently either too lazy or too stupid to drive up the hill. They can’t be reached directly by phone either. Very, very poor service.
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May 2020 by Thomas Keen, Jr
Everything you've heard is true. These people are the worst
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April 2020 by Chris Monroe
They will not get out of the car to leave mail if they have to. They are building in our neighborhood and cars block our mailbox that have nothing to do with us and they won’t leave our mail those days. That’s not right.
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January 2020 by Peter Young
I love the Chelsea Post Office!! Everyone is super nice and they are FAST!
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January 2020 by S Taylor
Always in and out when I go here.
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June 2019 by Darryl Peterson
I've lived in Chelsea over twenty years and have had no major delivery issues and very few minor issues (a letter or two gets delivered next door by mistake). The service has been consistent even as Chelsea has grown but the office has not. Always pleasant and efficient when I need to go inside. I miss having the drop off on the curve but it is a minor quibble.
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June 2019 by Aaron Johnson
Postmaster here is very rude! They've lost at least $75 worth of items that are said to have been delivered but are no where to be found. When I asked the postmaster about it she asked me my address then pulled it up on Google maps on her phone and said that was we're were my package was. My mailbox isn't in the middle of the street!! Bunch of idiots work here!