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March 2024 by Abigayle H.
If I could give 0 I would. Their pharmacy has the worst customer service and they are always SO slow. Some are kind and patient but everytime I interact, I have an issue. Never goes smoothly
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February 2024 by Kimmiedee
Pharmacy employees are always pleasant and quick to fill prescriptions.
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December 2023 by Olivia Griffin
If I could give Walgreen zero starts I would. We’ve used this Walgreens for years but something has changed. The staff doesn’t work with the customers at all. They aren’t there to help you. I would take my business to the Chelsea Apothecary. Jeff will take care of you because he did for us.
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December 2023 by Cody Griffin
I have been going to this pharmacy for years and it is not like it used to be. The staff is judgemental and rude. They do not care about you. They have out right lied to me and treated me poorly. Please do not go here. The blonde pharmacist is a Karen and should be fired. Take your business to Chelsea Apothecary where they actually care about you and take care of their customers. I will be going there from now on.
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July 2023 by Jane OConnor
Pharmacy customer service is almost non existent. One experience was that was there to pick up my pain medication. I was told they screwed up on getting my prescription by filling it too early so they put the pills back into their supply. I came in on the day it was supposed to be ready and was told that the pills would now not be available for 4 hours. I told them I live 20 miles from there and they told me basically "tough noogies". I had used the Ross Bridge Walgreens for years and those people were the best .
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May 2023 by Hannah Dupont
This location is ALWAYS good to me even though they are constantly busy, but tonight they really helped me out in a very stressful situation. Nothing but great things to say about them!
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May 2023 by K M
The pharmacist ( tall, thin) was the absolute rudest human being I've ever come in contact with. He has a chip on his shoulder and did not like his job or customers! Publix here I come!!!!
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May 2023 by Nina Duck
I've went there to get a prescription filled for a sick grandchild & I'm told it will be ready 3 to 4 hours later. It takes 30 minutes to get there and I told them that they offered to give me back the Rx to find a closer pharmacy. I said that they were the closest pharmacy and she said oh.I've never had to wait or come back to get a new Rx filled at any other pharmacy.
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January 2023 by Tara Lang
This pharmacy goes out of their way to find prescriptions for their customers. I called pharmacies all over B’Ham no one had it nor would anyone try to find the Medication. Walgreens Chelsea kept up the search even after they were told it would be weeks. They found it and called me to pick it up! Customer service at its finest!
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January 2023 by Lauren D.
This is seriously the worst pharmacy on earth. I could bore you with the numerous amount of times they have failed me but I'll stick to the main points. They are incredibly slow. Horrible communication skills between the staff. Overall rude as f**** I hope corporate sees this and closes this location.
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November 2022 by Jen J.
it is the slowest pharmacy I have ever used. it does not matter what time of day, or hat day of the week. it takes entirely too long. so if you n*** something filled in the same day, this is not your best option.
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November 2022 by Lauren Doles
Chelsea Walgreens was the only pharmacy that had stock. When I dropped the prescription off at 4 PM I was told to come back at 5:30 PM to pick it up. OK that’s fine. I go back to Walgreens at 5:50 PM and was told to give them 30 more minutes. Don’t tell me it’s gonna be 5:30 PM if it’s gonna be 6:20 PM.
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October 2022 by Karen Kirkpatrick
I have been a customer at Walgreens for 15 years. Love the pharmacy and people that work there. Earlier this week my husband, grandson and I got vaccines there. Everything went great and for each shot I got $10 cash reward coupon. I received 8 of them. Went to buy some things today and was told that each purchase had to be a separate transaction which was fine. After 3 the manager came over and said I could not use more than one per day and that what I was doing was against store policy. Then he accused me of collecting coupons from other people. I said I would not be back and his response was "good!" Left and went to Walgreens at Lee Branch. Manager was more than nice and made sure I could use the rest of my coupons. NEVER GO TO WALGREENS IN CHELSEA WITH COUPONS THAT THEY GAVE YOU. Drive to Lee Branch. That is not what customer service is about.
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September 2022 by Ernest White
When I received my covid booster the paperwork was in someone else name. I called , but no one cared. Very careless people.
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August 2022 by vpseritt
As of today we are considering taking our family needs elsewhere. The pharmacist is rude, there are 2-3 techs that are great but otherwise this location is terrible.