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September 2022 by S. Garrett
I think that there are some discriminatory issues that this branch still need to address. I started account maybe about 2-3 months ago and ended up closing the account after my experience (side note: this was just supposed to be a bank that I placed my emergency fund into). The beginning process is seamless, from starting an account to checking your monies via the app etc, but, I think the real issues come when you ask the branch to be more than a basic branch.I entered the branch to receive a simple small loan. I would assume the way that I was dressed (sweatpants, oversized discolored hoodie and some Nike slides) may have been slightly off putting. When I informed the branch that I wanted the receive a loan they pointed me to the one person in the office that could complete it and she proceeded to ask me a series of questions that she wrote all on the back of a piece of simple white paper and then proceeded to tell me that they do not take into account the full application until after they have ran someone's credit score. I had already let her know that I could provide adequate paystubs at the first conversation.Once she realized (within 2 hours of leaving the bank) that my credit score was not the issue, she then proceeded to contact me wanting 3 different verifications of income including paystubs (that she refused the first time) as well as a W-9 form.I think that its important that everyone attempts to get a loan at their respectable banks because it does truly show the type of people that are handling the day to day operations of you funds.
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April 2022 by Shakerri Garrett
I think that there are some discriminatory issues that this branch still need to address. I started account maybe about 2-3 months ago and ended up closing the account after my experience (side note: this was just supposed to be a bank that I placed my emergency fund into). The beginning process is seamless, from starting an account to checking your monies via the app etc, but, I think the real issues come when you ask the branch to be more than a basic branch.I entered the branch to receive a simple small loan. I would assume the way that I was dressed (sweatpants, oversized discolored hoodie and some Nike slides) may have been slightly off putting. When I informed the branch that I wanted the receive a loan they pointed me to the one person in the office that could complete it and she proceeded to ask me a series of questions that she wrote all on the back of a piece of simple white paper and then proceeded to tell me that they do not take into account the full application until after they have ran someone's credit score. I had already let her know that I could provide adequate paystubs at the first conversation.Once she realized (within 2 hours of leaving the bank) that my credit score was not the issue, she then proceeded to contact me wanting 3 different verifications of income including paystubs (that she refused the first time) as well as a W-9 form.I think that its important that everyone attempts to get a loan at their respectable banks because it does truly show the type of people that are handling the day to day operations of you funds.
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April 2021 by Bobby Bailey
Great place to bank with
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July 2020 by Corey Cline
The staff is always friendly and willing to help!!! It's so nice that they remember you by name! Really gives the bank a great "hometown" vibe!!!!
