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December 2023 by Brittney Snow
I was able to walk straight in and receive service and the lady at thr front desk was very friendly ...
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November 2023 by April Whiting
Polite and friendly place. Pleasant. And I don't like a doctor office.
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October 2023 by Robyn Nichols
Quick, friendly and reliable service. Would recommend to anyone needing to be seen by a doctor.
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October 2023 by David Lester
I have been to this location many time and as always the were Great!
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October 2023 by iamchrissyk smith
I love urgent care. They are always readily available to assist in urgent but not emergent situations. Tattiana is such a doll! She’s one of the receptionist at the front desk that I’ve had the pleasure of encountering. Very welcoming and helpful! Made my experience that much more manageable. Thank you Citronelle Urgent Care!
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October 2023 by Terry Overstreet
Great place to go! Fast friendly professional service!
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September 2023 by Darah Pearson
The Front desk and Nurses are amazing. Loved my entire visit here! Definitely stop in for a great experience.
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July 2023 by Vera Brown
I don't normally say anything but my mom is a cancer patient and whoever is your front desk person should be ashamed of themselves. You don't have to be rude remember you will get old one day and someone will treat you the same way. How you treat people will not only come back on you. But it will come back on your children. Remember what a done in the dark will come to the light. It's sad when people can't go to the doctor and be treated nice. If you don't like your job get a new one..
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April 2023 by Jennifer Howard
****Horrible desk clerk****Once you make it to the back, passed the absurdly RUDE front desk clerk, the care is excellent! I see numerous complaints on here about her and do not understand how she is still employed!She doesn’t greet you when you enter, speaks disrespectfully to patients and family, is lazy as gully dirt and makes it perfectly clear that certain things are NOT her job!!!! People come to an Urgent Care because they are sick and should not be treated like she treats people!!! I know people have bad days but hers are EVERY day as the reviews reflect!
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December 2022 by meghann williams
That girl at the front should not be working there or any desk job. Then again that probley all she will work so she can sit all day and do the bare minimum. She is so rude!! Extremely! Acts like your a big inconvenience when you walk in, I have kids so I've been in SEVERAL SEVERAL times and it's the same every. Single. Time. Never no greet ever at any time ive been. She just throws papers up there n says sign that. She has literally ignored me on manyyy occasions when ive asked her a question and even repeated myself. This is the most miserable human being I've ever seen! Fire this girl and get someone that will actually bring you business. Not loose it.
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September 2022 by Kimberly Carter
No matter what time you get there even before 12. They are never not seeing anymore patients. What are they even open for
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May 2022 by Alex Korova
Not open during advertised hours with no explanation. In small rural communities it’s pretty important to communicate with your clientele. A lot of us have to drive long distances for our healthcare needs and gas ain’t cheap.
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January 2022 by Kathleen Byrd
They have the RUDEST person working the front desk. From the moment I called she answer the phone and said “mhmm” not even hello. I came in and stood at the desk for a second and she looked up and said “do you need to be seen?” To make a long story short the girl is rude as she can be.
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June 2021 by Daniel Knight
Been here a few times. Never had any issues.
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March 2021 by Jared Mullins
If you advertise open on Saturday from 800am -400pm. Be open. I waited 30 mins, called the desk no answer and the doors were locked. Sounds about like the service everywhere else in Citronelle. I wont be back.
