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March 2024 by Sarah Langston
They would have gotten more as I honestly love our store, but tonight was just horrible. Id suggest eating here for lunch and nothing after 9 as when we ordered, we had a long wait. That's typical when you are getting fresh food but when we got home, the only fresh thing we had was the clam strips... Everything was cold. The order for the sides was wrong on one plate. The Ultimate seafood platter was supposed to come with more than four small popcorn shrimp but at least there was some there. Even the girl at the window forgot our drinks and when reminded of them acted like it was a task to do so. This was at nine... They didn't close till eleven this night so there is no excuse for the cold food and the additude.
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February 2024 by Carolyn Callaway
Lady in the drive thru was great!
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January 2024 by M3GAN
This restaurant is never open when it says it’s going to be. I understand that they don’t have employees but even when they are open no one will answer the drive thru speaker. They just ignore you and turn the lights out to make it seem as if they are closed.
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January 2024 by Libby Rogers
Service was slow, incorrect order. They didn’t give out numbers so they were guessing which table to deliver
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December 2023 by Audrey Chance
Food was hot, fresh and delicious. Staff were very polite.
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December 2023 by SupaBlu87
Fries weren’t fresh, but the fish wasn’t as stale as the fries were. Service was good for as late as it was.
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November 2023 by Rachel Smitherman
This Captain D’s looked spotless and well maintained. The food is almost always hit, fresh, and delicious. I ordered via their app and picked up through the drive-thru. Be aware that they will ask you to go inside to pick up mobile orders now. It was something I wasn’t aware of and luckily they let me stay in the drive thru for pick up this time. The service was friendly. I got the jalapeño poppers and 10 pc shrimp plate with fries and slaw. Everything was hot and delicious
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August 2023 by Terry Mims
The food tastes good while I'm eating it, but I end up tasting it for the rest of the day.
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July 2023 by April Marie Compton
My mother went there tonight 7/25/23 arrived at 7:45 along with 3 other cars she had 3 cars infront of her and when she finally got to the microphone no one answered which it was 7:55pm. She went up to the window where she was met by a young female associate who was rude and told her I shut the microphone off at 7:55 i don’t know why you waited around we close at 8 it’s now 8:02. She began arguing with my mother who is on oxygen after my mother said you guys had customers here before 8pm the girl didn’t care and was rude about it 4 customers who arrived before closing left the restaurant with no food. The service was very poor there was no need to be rude or argue good customer service means you serve every customer that was present prior to closing very unacceptable
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July 2023 by Hal Gates
The lobby is always closed if you go to the drive thru the menu light is off and they won't take your order. The owner needs to know that he or she is paying workers to dodge customers. I plan to call corporate and let them know that they need to let someone have this location that will open the doors and the driver thru.
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June 2023 by Peggy Connell
The inside of the fish was mushy and the potatoe was hard as a brick inside. It was take out and I tried to call them and they wouldn't answer their phone.It had been awhile since I've been there and I really wanted their fish. Extremely disappointed.
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June 2023 by Mike Karp
I wish I had read these reviews before eating here. At least my food was edible, unlike many of the other comments here. My fish was fresh but overcooked, shrimp had been sitting a while. Cleanliness was decent enough. But the attitudesand time... Wow. I thought I had offended the staff by the way I was treated, but it seems they treat everyone like this. The two girls at the counter clearly hadn't wanted to leave their thrones to come here today. I think one said maybe 5 words taking my order and nothing more. The worker bringing the tray out set it down in front of me and left without a single word or even a response to my "thank you". And on a Thursday evening, without it being busy, and seemingly a full staff, it took 22 minutes in prime dinner time to get a single meal. 5:23 to 5:45.Come here with low expectations and you'll probably be ok
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May 2023 by Matthew Campbell
This is the worst run restaurant in history the manager doesn't seem to care and the kids she has working here are terrible at their jobs how do you order a family seafood platter and they forget the fish I mean come on. One kid probably 16 or so is completely rude to customers and more interested in being a drama queen. The only good thing is the other dude I think he's the night shift lead he was nice but if you don't get him you may want to consider going somewhere else or just go somewhere else anyway because this place is the absolute worse. No customer service and food is barely edible, when you actually get your food that is.
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May 2023 by Kelsey Nalls
Food was fresh and the staff was super nice.
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March 2023 by Stan
Arrived at 10:30 was told by a manager that you can only order take out because they were short staffed. We said we are going out. Then black cashier who I ordered a family meal from turned and went into the kitchen . We waited about a minute she did not come back so. We left. Terrible customer service,!!! You lost over a $40 order. I was in the fast food business for over 40 years and if I had seen this type of rude service I would have fired all of the people ,then you would have really been short staffed. Also I see why your rating is a 3.7 which is awful!!?