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February 2025 by Traci S
Walked in and just rude from the start! Basically she had no answers I should go online; correction cricket wirless!As a potential new customer if she represents Cricket, then I definitely do NOT want to bring my business here!!
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December 2024 by Brandy Carnes
Horrible attitudes would not help my son with me on the phone or the account PIN and that's what it's for is access. If you want real help when your situation is complicated do not go here!
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June 2024 by Andrew Green
So rude Everytime I need help with something they rush me off wouldn't recommend this store to anyone and cricket as a whole goes up on the price every 3 months naw metro is way better
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June 2024 by santanna knowles
I would never recommend this store cricket as a whole is great but the girls at the clanton store r always rude like you owe them something it's ok Verizon here I come
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November 2023 by Jorge Guzman Hernandez
Very good customer service
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February 2023 by Sherrell Roper
The customer service is excellent so nice, respectful and patient.
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November 2022 by Julie Parker
These ladies are fantastic! The customer support is super important to me for my phone service. I love Crickets service also!
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November 2022 by Melissa Sullivan
I SHOWED UP AT 6:37 p.m. (they close at 7 p.m. mind you) and the 2 young ladies that helped me were ROCK STARS!! Thanks so much ladies for getting my phone turned on quickly. They were fast, efficient, & definitely knew what they were doing. I walked out 13 mins later with Crystal clear phone service & pleased as a peach that I picked THEIR STORE to go into for service. YOU LADIES ARE AWESOME & I DEFINTELY RECOMMEND THIS PARTICULAR STORE if you ever need phone service quickly.
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March 2022 by Ruby Garcia
Great customer services. Always so nice and friendly
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November 2021 by Amy Eller
Everyone that works in this store is rude. I have 4 phones purchased through this store and one hasn't worked properly in two months. It's not a device issue, but a service issue. I was told by customer service to go resolve the issue at the store. When we went to the store, Liza told me flat out that she wouldn't (not couldn't) do anything for me or my service and that we needed to call customer service. So we immediately called while we stood in the store with no other customers and told customer service what Liza said. She got angry and called her manager, Kelly. We were then told that we were causing a scene and we needed to leave or police would be called. Another customer came in and we were told we needed to hurry up because she had other customers. Then she proceeded to speak Spanish to the customer and her manager and tell them both that we were just problem customers. I still have NO working service and neither the store nor customer service will do anything, even though we pay over $300/month for 4 lines and insurance. I wouldn't recommend Cricket or this store to my worst enemy.
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November 2021 by Adam Headley
Was with straight talk decided to give cricket a try and man the service is great. I have the same service as my brother with at&t I have 5g and it's lightning fast. 10/10 recommend
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August 2021 by Jimmy Gilliland
Thanks for the help! Laisa was great
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July 2021 by Mary Martinez
Great customer service! Never had a problem with the store or employees! Will recommend to everyone!
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July 2021 by usiel acosta
I had a very good experience with these girls, they definitely help you the best they can!
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July 2021 by Sara Helton
Great customer service !! All the girls are super sweet && helpful!! I recommend cricket in clanton !!
