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April 2025 by EHW
They need a drop off and a self service table
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March 2025 by Jonathan West
Beware of this zoo!!! Have issue with mail alot here dnt get or being stolen alot been that way for 2yrs now and will continue to document all these folks that get lazy on there job and blame all else..beware of gotta use this location
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February 2025 by John Wayne Harris
Fool me on once, Shame on you, fool me twice, shame on me. How can a package mailed to an in state (AL) location(75 min drive) end up in San Diego, CA? Last time package headed to West TX was signed for in northern AL...not close. THIEVES!!! So much for the gifts brought back from 3 other continents....GONE.....better to walk backwards up to hill in mid summer and delivery personally than deal with this mess!
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August 2024 by Margie Williams
I'm always getting notifications saying my packages are delivered when they are not. No problem with mail but when it comes to my packages there's often a problem. I have to be honest, it seems suspicious to me. Not to mention you can rarely get someone on the phone even when calling during business hours.
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May 2024 by Patience Riley
No one picks up the phone
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March 2024 by Pepper Jack
Ok I've had enough , I haven't had any issues til I filled a complaint about a package that was dropped in the mud and I even compromised saying they could drop the package at my neighbors house with the roofed porch bc I have dogs but I had a package delivered today and they left it on the stairs not under the roof in the pouring rain and my package and contents where soaked. I also tried to contact them regarding the situation but can not get ahold of anyone not even a 24 hour service and I'm pissed . I have waited so long for those contents and now I can not even use them bc of the incompetence of usps drivers.
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December 2023 by Charlie Myers
Their delivery drivers are incompetent. They cannot even find their way out of a plastic bag. It's pathetic if you ask me that when it comes to delivering my packages they seem to cannot find my address. My regular post office delivers my mail without issues, but this place delivers bigger packages. For my address they either say they cannot find it, or that it's inactive. No.. my address is active and I've lived here for 3 years. Ups, FedEx and Amazon finds it no problem.. why can't this place find it? The cottondale postal service is a joke. I'm tired of getting the run around. I'm tired of my packages not getting delivered. It's uncalled for.
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December 2023 by Mohammed Saleh
Best usps office I ever been to. The ladies over there very nice and they patience, and very helpful. God bless you ladies.
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July 2023 by Zaid Edmonds
I don’t like being lied to. Says my front door and driveway was not accessible but I have a pretty big driveway and there’s nothing on my front porch to even block the door so why was my package not delivered?!
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June 2023 by Chris Noland
I so appreciate these folks at this location - professional and friendly.
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June 2023 by Bella
No mail at 5pm on 6-23-23. WHERE’S OUR MAIL!?!?
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May 2023 by Walter Sella
Professional staff and friendly atmosphere.
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February 2023 by Robert Merchant
Was here for a passport appointment - even after waiting in line, the whole operation took just fifteen minutes. Staff were lovely, professional, and helpful. I’ve seen some other reviews calling this Tuscaloosa’s best post office, and I wouldn’t doubt that that’s true.
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February 2023 by Telisa Bennett
It was quick and the lady was very nice and helpful.
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October 2022 by Kym Cee
They are so nice and very helpful I drive across town just 2 do bussiness here .....the other postal places have the rudest employees especially downtown