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November 2023 by Mike Hazelwood
This is our second vehicle purchase in the last two months from Bill Smith GMC. Don in Sales made this vehicle purchase just as easy and enjoyable as the last one. Kyle in Finance made the contract portion quick and easy. Coming from Florida two times in two months proves Bill Smith and their staff are amazing to work with. I will continue to recommend Bill Smith to my family and friends for their future vehicle purchases.
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November 2023 by Jessica Hopper
I had a great buying experience at Bill Smith. Nicholas was extremely helpful and made my purchase process easy. Will definitely buy there again and recommend anyone else as well.
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September 2023 by Bayleigh Hasty
Nicholas went above and beyond to help me in purchasing my new vehicle. I would recommend him and the dealership to anyone searching for a new or used vehicle. All of the associates were all friendly all made the buying process easy and stress free!
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September 2023 by George Everett
This was the best vehicle buying experience ever. No pressure whatsoever, totally professional. Everyone at the dealership was very friendly and accommodating, from the salesman to the financial manager. We will definitely purchase our next vehicle at your dealership.
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September 2023 by Heather Wittlock-Buckelew
Love having my service done by the crew here.. I drop my car off the night before , Hunter calls and tells me if my vehicle needs anything in the process of service and easy pickup. Everyone from the service department and cashier are always just as friendly as can be!
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September 2023 by Jamie Mathewson
The friendliness of ALL the staff was fantastic to see. Aaron Koffey was professional, patient, non-pushy and knew a lot about his product. I will be a long-time customer of Bill Smith GMC with a vibe like that!
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September 2023 by Big Daddy
Far as oil changes my experience was great . But when it came to the diagnostic of my brakes and front end noise. I was told I needed some work do that was gonna cost around $2500. I declined the work went and got a second opinion and got it fixed for under $450
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August 2023 by Greg Boyles
My air conditioner went out. They made me a appointment even though super busy!! I first went by the local Chevrolet dealer (because I have a Chevrolet truck) and they said it will be the end of September and not sure then……….never heard the like. “Must not want new customers”Anyway they treated me like a king and they really cared!!! Great customer service!!!! Recommend to anyone who is having vehicle trouble!!!!!! Keep up the good work!!!We will get our next vehicle here!!
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August 2023 by Stephen Hentges
Bill Smith Buick-GMC and Tyler Rollo were highly recommended to me by a co-worker, From the moment I arrived until I drove off in my new Buick, all team members were friendly, helpful, and accommodating. Tyler was extremely knowledgeable about the car and went out of his way to answer all of my questions. His follow-through was excellent throughout the buying process. Thank you to Tyler and the team for the great buying experience!
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August 2023 by Stephen Middaugh
Couldn't ask for a more positive buying experience. Worked with Cody to purchase a Canyon. He went above and beyond to get as much done over the phone before coming down to the dealership so that we could save some time. When we got down to the dealership everything was ready to go and they had us out in about an hour. Everyone was polite and professional. I will definitely be returning to Bill Smith Buick GMC in the future.
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July 2023 by Bill Cook
Leon, Wayne, and Pat (driver) were knowledgeable, friendly, and provided 1st rate service. I used to tell my friends to go to Laura. I will now recommend Bill Smith!
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July 2023 by Kathy Irwin
One of the most positive buying experiences we’ve ever had. The folks at Bill Smith Buick-GMC were so nice. Our salesman, Tyler Rollo was so nice. He went out of his way to help us and make sure we were taken care of. The general manager and the used car manager were both exceptional. We felt like the finance specialist was totally upfront and honest with us.
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July 2023 by Marty Clark
It was such a pleasure to work with Cody. Very knowledgeable, courteous, and totally professional. We were in and out with our new Jeep in LESS THAN AN HOUR. Now, that’s what I’m talking about.
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June 2023 by Wayne Franks
My second vehicle purchased from bill smith and both purchases with no issues. Leon my salesman worked and spent time showing my wife all the features on the envision. Kyle in finance offered several options to finance. The service dept is equally courteous and was another reason I chose bill smith again.
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June 2023 by Robert Kelley
Andy and his team treats you as a VIP customer, top notch for sure. Ask for Don Hunkeapiller, he will work to find exactly what your looking for at the best price! Best deals in the state of Alabama
