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November 2023 by DAVID ACREE
I went in and purchased a 2022 ram 3500 truck. Had a great experience, the sales staff were friendly and quite helpful. Took possession of the truck a they later the batteries were no good. Went back to the dealership. They gave me a brand new set of batteries to put in the truck. Always good with batteries. Made a 400 mile trip and the exhaust filter was full went into safe mode had to take it to the dealership where I was located. Made a call to Billy Ray they pay for it all. I recommend if you wanna purchase your next truck do it at this dealership. They will step up and make everything right even if you have a problem after getting down the road. Thank you again for the great experience. My next vehicle with purchased at your dealership. And all friends I know I’ll be coming there to.
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October 2023 by Mark Miller
We had an appointment with a nearby dealership. When we arrived they told us that all salespersons was tied up. They told us they would call us when they could assist us, which they never did. We went to Billy Ray Taylor Auto Sales, where Wayne Holcomb assisted us on our search. He and the entire staff was very polite and helpful. Billy Ray Taylor himself sat with us in the lobby making small talk. This is very hard to find today where the customer is truly appreciated. I definitely recommend Billy Ray Taylor Auto Sales!Truly,Mark Miller
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October 2023 by Johnny Franklin
Found a nice clean used truck at Billy Ray Taylor's. Clay was our salesman and we had overall a very good experience. Would recommend checking them out if you're in the truck market
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August 2023 by Ainsley Tolentino
I had a great experience trading in my vehicle here at BillyRayTaylor Auto! Wayne was awesome and helped me throughout the process. I saw a car online so I filled out an online form. The following morning, I get a call from Wayne and he followed up with me on the vehicle I wanted and made sure it was ready to go when I got there. He worked with me on my trade in and gave me what I feel is a really fair value on my trade in given it’s condition. Wayne made the experience laid back and comfortable. I was in and out in an hour.If I ever need another vehicle, I would definitely go back there.??????
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August 2023 by Gary Carter
We found a car just right for our needs at a price we could afford. Our salesman was very friendly and helped us with any questions we had. Mr. Taylor came over to meet us and he was very friendly.Thank you to the entire team.Gary and Valerie Carter
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July 2023 by Laura Farmer
We have purchased 2 vehicles in the past few years with Billy Ray Taylor. Their customer service is great especially in a time that customer service suffers in so many industries. Our salesman KC was awesome and very helpful throughout the process. I would highly recommend them for your next car purchase.
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July 2023 by Jeff Massey
They have a big selection of trucks and the staff was great. I would recommend them to anyone looking to buy a truck .I really liked K C my salesman he was great.
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July 2023 by Brock Harrell
Clay Taylor was my salesman. Clay did a great job, no pressure sales approach, which works well for me. I was an out of state customer and will certainly keep them in mind if I am in need of another vehicle, well worth the drive.
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July 2023 by Drew G
Bought an almost 70k truck from this dealership in August 2022. Had vehicle for 2 hours before the check engine light came on. Dealership said oh, its probably just a sensor. We guarantee to have the issue fixed. They attempted to replace a few sensors and it did not fix the issue. Last conversation I had with them they said weve done all we can do. Its now less than a month from being a year. Its been to 4 mechanic shops and Im making the payments but have no truck. Once again I was guaranteed that they would fix the issue. Terrible customer service.
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July 2023 by Bart Story
Salesman was great. Would have liked to got a tank of gas and floor mats. The truck I traded in had a 1/2 tank of diesel fuel. The truck I got had less than a 1/4 tank.
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June 2023 by Daniel Marty
Braxton was a great help, easy to build trust with. Never once felt pressured in making a decision. I was able to find the right vehicle at a reasonable price and appreciate the easy process mostly dealing online.
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June 2023 by Tom Misner
K C was awesome to deal with. Great guy great dealership and the experience was painless. If you need a truck this is the place! I’ve bought a lot of vehicles in the last year and a half this was far and away the best experience. I drove my truck home and had a part failure. I was fine with fixing it. In fact I had ordered the part from the local Ford dealer. K C and his manager were not ok with me buying the part. They called the local dealer and paid for the part. All I had to do was pick it up. Their #1 concern was my satisfaction with the truck. Give them a call you will not regret it!
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May 2023 by Drew G.
Sure wish I could enjoy the Denali 2500hd I bought from y'all in august of 2022, that the check engine light came on with in 2 hrs of purchase and hasn't been in my driveway more than a month and half (little here, little there).Getting its third ECM as we speak. Lost count of how many sensors (over 10). Oh, and that 3k extended warranty that was sold to me as "the best of the best, like a brand new car warranty.Covers full bumper to bumper!!" That y'all sold me, has not covered a single penny. The day I purchased the truck and the light came on, yall GUARANTEED ME y'all would have it fixed and keep in mind y'all's computers were down the day I bought it so I hadn't even signed on it when the light came on. Once again, YALL GUARANTEED ME YALL WOULD FIX IT! And last we talked I was told "we've done all we can do".So now I'm stuck with a basically 70k lawn ornament. Oh, and let's not forget I put 30k down. And y'all sold my trade in with in 3 weeks (I was watching, I loved that car.) Make it rightBilly Ray Taylor Auto Sales.
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May 2023 by Judd Williamson
Great folks out there. Staff was friendly, knowledgeable and we got through everything quickly. Got a great offer on my trade in, and was on the road with my new truck within an hour.
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May 2023 by Justin Hacker
My family has been doing business with Billy Ray Taylor for many years now. They have always been good to us and upfront honest folks! If you are looking for a good vehicle at a reasonable cost then this is the place to go! Wayne was my sales representative and he was more than helpful through the entire process.