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January 2024 by Lisa Harbin
I would not recommend buying a vent hood from Bob Wallace. We bought several appliances from Bob Wallace recently because I thought that they were a company that stood behind their product. About two years ago, we had bought a fridge from them. All I can say is they don't stand behind their vent hoods. We even bought the five year warranty that went with it. I asked when I was purchasing it if it was a good vent hood. The two gentlemen working there told me yes. (The unit was the second highest one in price.) However, it does not work properly; I still have condensation on my cabinets just like when I had the microwave over the oven. Bob Wallace sent someone out, and he agreed it wasn't working properly. The gentleman who came out said that Melissa would be contacting us. She never contacted us. Melissa was not easy to reach; it took over a week to talk to her. Wish someone would have warned me about their vent hoods.
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October 2023 by Carolyn Strickland
Brought my stove an dish washer there nice friendly people
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April 2023 by Carol B.
Our refrigerator went out, and we needed one immediately. A neighbor suggested Bob Wallace Appliance in Cullman. I called, and Tony was super in helping me. He was patient and explained how to measure the opening for size. It took a few days, but it was the weekend, and then the cavalry backed in the drive. Edward and the other delivery person were excellent. They were all very professional and helpful. My next appliance will definitely come from this business.
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February 2023 by Mark Tillman
Great service and delivery was made by professionals.
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November 2022 by Mac Cone
When everyone else tries to rip you off go to the place that doesn't and has everything you need at an affordable price.
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April 2022 by Jenni And Dean L.
If you have to work with a contractor's rep it will b extremely aggravating. Horrible at best. The delivery guys are super nice. As an independent buyer my experience was a 4-receptionist was super helpful.
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February 2022 by Jonathan Higgins
Bought a new washer 1/14/22 I was told that they had one in the back when I swiped my card. After going to two or three different warehouses I ended up buying the display. The first load of laundry that I did I found out that the tub is out of balance inside the machine I called Bob Wallace to find out that they do not have a return plan and don't even have a service tech. I would not recommend buying anything from these people.
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December 2021 by Johnny Sanders
Fast service, had exactly what I needed and was on the counter waiting for me when I got there, reasonable prices
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November 2021 by James Butler
Ask for my cousin Melissa she's very sweet and fix you up on a great deal on all appliances.
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October 2021 by Johnny Gill
Very good people to do business with excellent service
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October 2021 by Mccurley Dwayne Vernon
Needed a thing colled dogs for my warsher ..no problem
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October 2021 by Wade Bentley
Terrible Terrible service. Purchased Speed Queen washer and dryer about a month ago. $2300.00 . Dryer never has worked. Found out by the repairman we were sold a used dryer that had been worked on and unable to repair at another persons house. Ask for a full refund. No follow up We have called the store several times nothing has been done and they could care less. Dryer has never worked. We called the OWNER of the place in Huntsville. We will see if that helps. Third generation buyer from Luyben and Boike. Never had a bad experience when they owned the store. They have bad reviews at there other locations. Should have checked reviews before purchase. Defiantly would not recommend.
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September 2021 by Suzie M.
We spent 5,500 for appliances and installation in June and paid up front. We finally got our appliances on August 31st. They sent 2 people out to measure the old appliances to make sure the new ones would fit. The dishwasher and the oven fit. The counter cook top and the microwave do not fit. We were instructed to have the gas lines removed before the electric cook top could be installed. We had the gas line removed on Friday August 27th. The counter cook top did not fit so someone had to come out to trim the quartz counter top. We have a 4 inch by 30 inch hole above the microwave that should not be there. We were told in June the appliances would be installed and working by the time they left. Now we have to hire an electrician to wire the cooktop. Hopefully, they will come back to do something about the hole above the microwave. If you are planning to buy high end appliances, go somewhere else.
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May 2021 by Steve Smith
Wonderful, local business with great selection, sales, service and delivery.As the owner of a local business, I know how important it is for all of us to stick together and support each other. You can't go wrong with these folks.
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May 2021 by Raymond Sloan
, good store in only service what they sell
