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November 2023 by Kevin Johnson
I have taken my Truck to the Service Department for Oil Changes & Mechanical Repairs and every single time they have been courteous and completely honest with me. They have diagnosed and repaired any problems that I had and handled everything Professionally and in a timely manner.Brian Fulford has been exceptional and taken care of everything with my extended warranty. I would like to personally thank everyone at Cullman Dodge Chrysler Jeep Ram for making my trips to the Dealership enjoyable.Sincerely,Michael K. Johnson
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November 2023 by Edward Pagan
I have to say Cullman CDJR Service department exceeded expectations. I am out of the Huntsville area and had a not so stellar experience with the local area dealer. So decided to venture out to Cullman. Brought my vehicle to them with a misfire issue. Brian was very helpful and kept us informed on the status of the repairs. They found the issue and fixed promptly. I have to say I will be bringing my vehicle to them for any future maintenance or repairs. Thank you for a great experience!
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October 2023 by Joshua McLaughlin
Swung by for a service on my truck without an appointment. I either got very lucky or they are just really good at what they do. Was in and out in about an hour. No hassles , no cons , no gimmicks. Serviced my truck gave me the inspection report and I was on my way.Great job
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October 2023 by Mallory Morgan
I've been looking at some used Ford Rangers for a couple months at different dealerships and had mostly positive experiences. I received a new buyer's order after inquiring about one of the trucks at this dealership, so I went to check it out with the intent of purchasing that very day. I interacted with Scott & he completely put me off. The test drive was fine, but when inquiring about a wind noise he offered no solution & instead insisted it was normal & even told me my own car probably made the same noise & acted like I didn't know what I was talking about. I would expect a larger, cleaner dealership like this to make a bigger move like offering to check it out & fix the issue to complete the sale. I find it odd that this is not what happened. He also had an aggressive tone when I mentioned features I'd like to have & said things like "you're hung up on THAT now?" In addition to this he would also act like I was ridiculous for pointing out dings & dents angrily stating it was "a work truck-of course it's going to have dents". I am not in a rush, so I don't mind continuing to look, but I wasn't a fan of the bad attitude & that's all I needed to walk away from a seemingly good deal.
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October 2023 by Robert Smith
I was greeted by the Service Manager and he was able to get me in without an appointment for an engine oil leak after having an engine change done at a different dealership. The found the leak, also a fan issue, and recommended tires for my Wrangler. After a couple of days I received a following up call on my Wrangler. I would recommend this dealership to anyone. As log as I am here I will be getting work on my Jeep at Cullman.
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October 2023 by John Shear
The work done was efficient and adequate. The staff was polite and professional. My only complaint was the cost incurred which I felt was excessive, however, I was notified prior to work performed and accepted those charges. They got to make a living.
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October 2023 by naiserg patel
Had Great experience with cullman Dodge Ram with getting my 2024 Ram 1500 limitedSales rap I had Mr. Dink Tucker , he was very knowledgeable and help full from ordering my truck till Delivary and after driving home to check on it to make sure everything is well also finance dept. Mikey was great to to get me in and out in 20min when I went to pick my vehicle up soYes overall experience with cullman Dodge ram place located on I-65 exit 308 was great and would recommend this dealership to friends and family.
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October 2023 by Patrick
First Jeep. Customer service was excellent and the service waiting area was “Lexus-dealership” clean and comfortable. The service techs were thorough and quick. Cullman Jeep was highly recommended by friends in a nearby city and they were right.
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September 2023 by Kaitlyn E Berry
Took my Jeep Wrangler to trade (low mileage, aftermarket upgrades, two sets of almost new tires, no damage, regular maintenance) and was offered less than pay off value. Received subpar customer service, and was insulted continuously. Will not be back.
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September 2023 by Wes Belk
Starting the process by internet shopping and a phone call, Dink Tucker immediately gave me the confidence that we would be taken care of by Cullman Chrysler. His words were ALL backed up and confirmed by the actions of their entire team throughout the process of our purchase of a 2023 Jeep Renegade.We were on vacation, 9 hours away from home, and a family need caused us to have to make this quick purchase before returning home. We went 5 hours out of our way because the team at Cullman Chrysler made it worth it by the ease of doing business with them from start to finish! I would recommend them to anyone that lives within driving distance!
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August 2023 by Brandon Johnson
They were able to get me in a full month earlier than other dealerships in north Alabama. They were honest and quick. I appreciate what they bring to the table in regards to service. No experience purchasing but I’m sure they’re great there as well based off of my service experience.
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August 2023 by Arlene Schippang
Awesome experience with their service department! Our truck broke down while we were passing through with our camper, yesterday. The starter had to be replaced. Cullman got us taken care of and back on the road hours sooner than expected. Great customer service!
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August 2023 by Dwayne Gann
Took my 2022 Ram in because of road noise coming in by passenger windshield. These guys completely resolved the issue under the warranty. No hidden surprise charges. Received my truck back earlier than expected. Outstanding experience with this dealership. Highly recommend this service department.
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August 2023 by John Myers
Both Scott and Dink were great to work with. Quick process and very friendly! Would definitely recommend them to friends!
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August 2023 by Gary Hogeland
Great staff and convenient location right off I-65. Brent was great to work with finding our perfect vehicle. No pressure and understood what we were looking for. Highly recommend!
