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November 2023 by Barry Ambrose
Excellent people, excellent service, competitive pricing! They helped us select living room furniture, colors, even the throw rug. All pieces were delivered at the time quoted. The delivery people were careful and placed all items where we wanted them. We will be back to redo our guest rooms.
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September 2023 by Chrys Beard
Love the ladies at CFM! Bea and the rest of the team made our furniture purchases and delivery so easy and fun. The delivery team was also very kind and professional. My family will be repeat customers. I have been recommending them since my first experience there. So many options!
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July 2022 by T. C.
I was shopping around for a complete living room set and went back to Standard for a second time due to higher prices and unavailability at Ashley furniture. I ended up picking out the microfiber power reclining 3 piece set for approximately 2900.00 due to the fact some of the other sets I liked a little better had ridiculous wait times up to 3 months long or so. I dealt with 2 sales lady's names Heaven and Brittany. I felt they treated me and my family extremely well. They were very polite and explanatory on the difference in American made and the cheaper Chinese brands. So that made me feel better that I was buying a supposed American brand furniture set made by Jackson Catnapper out of Tennessee. Well everything was going great, I got my set delivered in a reasonable amount of time about 9 days after purchase. My delivery date was June 29th 2022. The day the furniture was delivered I thought it was a bit strange that the 2 delivery guys brought the furniture out of the truck with absolutely no plastic wrapping or foam protection on it. When I asked the drivers why, they exclaimed that all wrapping and or packaging is removed at their supposed warehouse to expedite a faster delivery. Now the couch, loveseat and reclining chair did have tags hanging from furniture to give me the impression that furniture was new. Well when I asked drivers to help me get hidden power cord out from under the furniture, they replied that there's a bag underneath and I just need to cut zip ties and it would drop down.well that wasn't exactly that easy. Because you need two to three people to lean furniture at a hard angle so the 3rd person can get power cord removed. These delivery guys were in and out of my house like flash Gordon. So the store ended up apologizing and refunded me my delivery fee of 179.00. Now here comes the nightmare. Within 24 to 48 hours I had a massive flea infestation coming out of furniture. I immediately called Scott the store manager he was very defensive and said there's no way that it could have come from their furniture. I advised him I don't even have animals in my house. And asked for an immediate replacement and help paying for an exterminator. That was refused as well. I eventually got to a higher up customer service rep named Jeremy M he wouldn't even give me his last name or direct phone number. Only a email. And believe it or not they do not have a legitimate customer service call center. There is only a complaint line where you leave a message. Big red flag. I had to go through Scott the store manager to get to this Jeremy M character. And let me tell you,,, the used car mentality immediately came out in this Jeremy M fella. To this date I have still not got any remedy from Standard furniture. Thank god I used my creditcard on purchase. Because they were hinting around about a better deal if I pay with cash. So my bank is going to dispute the transaction and try to make them come pick up their fleabag furniture. I had to bomb my house twice to get the fkeas under control. Which in chemicals I have over 100.00 spent already. I was only offered to be reimbursed for those chemicals not a legit exterminator which would have been in the hundreds. I am disabled on a fixed income and this furniture store has got to be the most unprofessional and slimey business I have ever dealt with. I would have to surmise that Standard sold me a floor model from a different location or a furniture set that was returned by another customer. I implore you to use caution when dealing with this business. Something just isn't right. The sales lady said it has been very slow on business when I first went in store. There wasn't 1 customer but me and my family the 2 times we went in there. Please be careful dealing with these horrible people. They changed their tune on me in a new York minute. I would advise dealing with a larger corporation like Ashley or even Big Lots when shopping for such a big investment. This has been a nightmare for me, wife and 2 children. The fleas were biting us lik
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March 2022 by Guy Heflin
This is a great place to buy furniture. Everyone is friendly, and Bea was exceptionally friendly and courteous. Pleasure to do business with.
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January 2022 by Morgan Burnett
First of all, this store is a home stagers dream! I purchased two sofas a few weeks back from Jason. They are BEAUTIFUL and even delivered them to HSV for me. I will definitely be back!
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January 2022 by Whitney H.
Joseph was really nice. He greeted us immediately upon entering the store and offered help. The store has lots of bedroom options, but little to offer in large sectional sofas which is what we were looking for. The prices were also on the higher end. We didn't find anything on this trip.
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January 2022 by Jessica Rodgers
I bought several pieces of furniture for our new house, the staff was so friendly and helpful I will definitely be buying from here again.
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January 2022 by Jackie Chandler Wade
Cullman Furniture Market is awesome from walking in the door, with the wonderful Christian music playing, and Sales People so eager to help, until the furniture is delivered and set up in your home! Bea was amazing helping us find the perfect furniture to fit our budget, decor and our needs all the way through the process of purchasing! Then Braydon Nichols and Chilli Nichols were the best Delivery Men! They were very professional and went the extra mile to even ask if we needed them to move our Coffee Table back in place. They were very pleasant young men and I highly recommend them, Bea, and this company!
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November 2021 by Gennie Dudley
I am very disappointed in this store we spent almost 900 on a recliner and can't even sit in it now. we bought it in January this shouldn't be happening so I called Monday and was told someone would get back in touch with me about fixing it well guess what I haven't heard from anyone save your money you would be better off going to Walmart
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October 2021 by Gina Wood
The CFM Team can’t be beat!!! They always have everything I want, and in the rare event they don’t, they work to find it!!! Alisa, Bea, Melissa, Justin and the whole crew go above and beyond to work with you. They will even move pieces around on the showroom floor so you can get a visual!! I HIGHLY Recommend Cullman Furniture Market to anyone that wants beautiful, unique furniture with a wonderfully pleasant shopping experience. #CFMRocks
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October 2021 by charmaine love
Beautiful stone with lots of furniture at great prices. The sales people are very helpful and friendly.
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October 2021 by Candice Fomby
This store and the employees are so welcoming! They are willingly to do what they can to get you what you are needing and wanting.
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August 2021 by Joe “THE GREAT JOSSIAH” Thompson
They were somewhat high, but they had a nice large selection of lazyboy recliners! B the salesperson was very helpful, polite, and very knowledgeable!
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August 2021 by Denise Launius
Beautiful furniture store, great customer service. Great to have them in Cullman!
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August 2021 by Danielle Hays
Beautiful furniture and very helpful associates! Highly recommend!