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August 2023 by Alan Farwell
A HUGE THANK YOU to Guthrie's for their professional and friendly service. From my initial phone call to inquire about pricing and scheduling an appointment to the pickup the car after repairs, it was a painless, pleasant experience. Jake kept me informed along the way. They got my car back to me when they promised. Their rates are very very affordable. I am really impressed with the fact that the parts and labor are covered for 36 months, 36000 miles. And coverage is NATIONWIDE. You can tell a lot of how a shop is ran by the appearance of the customer service area and if the bay doors are open, the appearance of the shop area. Both were well organized and clean. Parking lot as well. You can pay your bill online and pickup your car after hours. Vehicle drop-off is also available after hours. Thank you Jake for your professionalism and explanation of what repairs were made. Thanks to the techs as well.Alan Farwell
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August 2023 by Caneel E. Carswell
Trust, Communication, and Willingness to help your customer goes along way. I personally do not like dealerships or mechanics in general. I trust Guthrie's Auto and they have helped me on more than one occasion in ways other mechanics or Auto Shops would not have. Every situation is different but if you want to take your vehicle to a place that cares and will do their best to fix your car )without needing to come back for another issue a week later that didn't even exist before), will listen and help you...then I highly recommend Guthrie's Auto.Services: Electrical repair
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July 2023 by Heather Lumpkin
They have worked on all of our vehicles, and worked extensively on our old 89 Chevy S10. We have never been disappointed in their service in the many years that we have done business with them. Always nice, always honest, and always fix whatever issue we have.
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June 2023 by Janet Schwaiger
Took my car to get the air conditioner fixed, they put on a condenser charged $900. 2 weeks later I took my car back said it still not cooling he responded we quarentee the work we did it must be something else. Put it back in the shop theytold me it was the vaporator charged me another $1400 took my car home 2 weeks later my car stopped cooling. Spoke to them and to my surprise it's nothing they done. They stand behind the parts they put on my car. You can replace parts all day, but I took my car in to fix my air conditioner. Now it's summer I'm out $2300 and still need someone to fix my air. I usually do not write reviews, but if this saves someone money then it's worth my time.Service: Auto A/C replacement
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April 2023 by Juanita Goodman
As a single, older woman I feel like they explained every repair and charged a fair price for all the work they did on my car.Services: General repairs & maintenance
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April 2023 by Husq450 S
Unfortunately they are just like everywhere else now. They won’t do a thing for you without getting their diagnostic fee.
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February 2023 by Sharon Drummond
We took our BMW here for repairs, it’s hard to find non dealerships to work on these cars. When I looked them up on Google reviews they were almost 5 stars and I can see why. They are friendly ( great customer service ) and they fixed it for half of what a dealership charges. We know because we took it to Tom Williams BMW in Birmingham and got a quote.
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January 2023 by Michael Gutierrez
Great shop! dropped off my f250 on two occasions to do front end work and brakes . Both times they did a great job and on a timely manner. I very rarely take my trucks to a shop but working out of town I had no choice. Very pleased
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November 2022 by linda thomas
Guthrie’s had great communication while waiting on my insurance to approve getting my car fixed. They were very polite helpful! Would definitely recommend.
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July 2022 by Draven Norris
'l'll start by saying I currently don't plan on taking my truck anywhere else to be serviced. I have had an overall good experience with Guthrie's. They were very cooperative with a "special request" regarding coolant. I have brought my truck here a couple times. Both times the services were fairly timely. The paperwork after my first service was a bit off. They recommended a power steering flush, which is odd seeing as my truck has electric power steering. I called and they were aware of this, my guess is they use automated recommendations. They also didn't truly honor their coupon that I presented, but there was an effort to discount the service. Compared to other local service centers, they seem to be my favorite. They do seem to be a trustworthy location to bring your vehicle.Service: Auto maintenance
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July 2022 by William Butler
These are good honest people. They don't try to sell you on anything you don't need. We've gotten better advice from them them that at the dealership a few times. Guthrie's is always our first choice for auto service.
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July 2022 by Angie Morris
The only place my husband goes for his auto repairs. Terry and the crew are very good at what they do!
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June 2022 by Kenneth Drinkard
My son and I were just able to get our overheating car into the Cayoma Car Wash parking lot. My son walked the 75 yards or so to Guthries to ask if a mechanic would come look at it to give us an idea of what could be wrong. He was told that the shop closed at 5 pm and they would not send anyone down to look at our car, but they could send a tow truck to tow it the short distance to the shop. 200.00 towing fee because they would not walk down a hill to help a father and son get an idea of what they were facing? No thank you. I will NEVER recommend them to anyone. Ever. I only wish I could give zero stars. You did not surprise me. I am old and cynical. You disappointed my young, idealistic son. Time was when a mechanic would walk a few feet to help a stranded family. Now it is only about the money. Thanks for proving me right.
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April 2022 by Billy Huntington
I travel with a lot of dogs for work in an oversize vehicle. I had an issue with my engine light and they fit me in, diagnosed me and repaired a coil in less than 2 hours. The most personable, genuine customer service I've ever experienced in addition to keeping my vehicle safe for the dogs and I to continue on the road. Excellent experienceServices: Engine repair
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March 2022 by Mary Holcomb
Great employees and the service was great and fast. They are a great place to take your vehicle for service. They are very thorough.
