“The Verizon employees are usually waiting and ready to help. I’ve never had to wait at their store location. They’re so helpful and so nice. I appreciate their suggestion and they look out for my best interest.”
“We walked in the door and immediately were met by the nicest man who fixed my phone while we were standing there. What more could you ask for? He was friendly and kind and knew what he was doing. He was very patient with an elderly lady who had a gigantic phone problem that he made into a minor problem that he fixed immediately. I wish I had gotten his name because he was so nice. This is an excellent Verizon. It is very large and the displays are laid out so that you can look at and compare the items that you were interested in. It is very large and the displays are laid out so that you can look at and compare the items that you were interested in.”
“The machine is a hassle. I always try to go to a cashier.
Today there was only one cashier. I waited 35 minutes for my turn. Already had my check written. All I needed was to hand it to her and get a receipt, but nooo, she made me wait. I'm looking for a new service provider. My bill was also $10 higher this month for no apparent reason.”
“We recently switched from At&T and I’ll just say the customer service is night and day! We worked with Stacy and he made the whole process smooth and painless. He is very knowledgeable and charming! I would highly recommend this store for any T-Mobile services!”