Mitch Smith Chevrolet Parts is a dealership known for its excellent customer service and supportive staff. Many reviews highlight the positive experiences customers have had with salespeople, particularly noting the efforts made by staff members to address questions and concerns. Sales personnel are described as polite, professional, and helpful, with one customer mentioning a salesperson who went above and beyond to assist with financing. The financing process is also praised, with customers appreciating the ease of transactions and the welcoming atmosphere that makes them feel like family. The service department has built a strong reputation over the years, with long-term customers valuing the professionalism and trustworthiness of the team, ensuring the safety of their vehicles. While some customers experienced challenges with discounts and financing options, the overall sentiment remains positive, emphasizing the dealership's commitment to customer satisfaction. Whether buying a new vehicle or seeking parts and service, Mitch Smith Chevrolet Parts aims to provide a pleasant and supportive experience for all customers.
Well Billy went out of his way to get us the exact car we wanted and the best price for our trade in.
September 2023
Really great staff everyone was nice and polite and they let me drive it home to think on it over night and the next day it only took me about 30mins out the door Tiffany is great salesperson
June 2023
Professional excellence. I cannot recommend this dealership enough. From the sales process to parts and service. Excellent service, and professional courtesy that is beyond comparison at other dealers.
