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January 2024 by james speed
It's always busy but it's only about a 15 min wait
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November 2023 by Nancy Quick
This is a horrible place to even pay a bill, I went in to pay my parents bill and they ask for my i.d. really? Like some stranger is gonna pay an anonymous cable bill. If your name isn't on the account you can't pay it so my poor feeble mom had to go in and pay it. She is 87.
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September 2023 by Fuk Censorship
Pay more for a business account? Well congratulations, you can no longer swap out a dead modem at the office. It looks like you'll be waiting 5 days for a technician to come to you. Then he'll probably just make a mess with the cables and leave before you've even signed in to the wifi..
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August 2023 by Aaron B
Useless internet!! Spectrum just installed fiber in my area. I have had the service for 2 months and it stays down more than it stays on. Customer service sends you in circles with no real solution. They want you wait a week or longer for a tech to come out when there is an outage. Of course they say there is no outage when the whole community is without service. These are just lies to keep up their reliability reports to the FCC. In short do your self a favor and get a more reliable service.
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August 2023 by Tina Headrick
Quick and painless. Had lightning damage from last week's storms. They replaced the equipment and e-mailed install instructions and I was was on my way in a very short time. Thanks!!!
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August 2023 by Jonathan Calderon
The store's been spiffed-up since I've been here last. Looks good. Nice and cool as well.
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August 2023 by Just The Truth
Not rateing the service at the store, but there cable and Wi-Fi service suck.
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May 2023 by Darlene Holder
Internet is always going out.they are way to expensive. Lengthy lines,usually have to wait 45 minutes to pay a bill.
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May 2023 by tinythe thuggalo
Second time this week I get home from work and Internet is out. People who work at this location show no concern for customer service. Why do I pay a bill for something that has so many issues, then have to deal with attitude when simply trying to get you to make YOUR stuff work?
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May 2023 by L. Lawliet
They have great customer support. Thanks guys.
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April 2023 by K N.
This is without a doubt the worst Internet service I have ever had. No cable and No internet! This is the norm with Cullman Spectrum. Someone needs to come in and fix Cullman location. If you are new to this area please look at alternatives. They have outages every week. I've never seen anything like it. Children can't do research for school assignments and working from home is impossible. If you love crappy service then Charter Spectrum has the service for you. Tons of customers frustrated and dissatisfied with their service and Spectrum could care less.
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April 2023 by Tammy M.
This is absolutely the worst internet service I have ever had, and that's saying ALOT! Spectrum internet service goes out several times a week for no reason at all. And when the service goes down you can expect it to be down anywhere from 6 hours to 1-1/2 days! I stream television, so I can't even watch anything on T.v. And forget about getting credit on your bill for the days you didn't have service. I tried, but Spectrum told me that they don't do that. Spectrum internet is absolutely HORRIBLE! If you want reliable internet service in Cullman, Alabama then look at any other service provider than Spectrum.
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February 2023 by Scott Holman
Don’t get me wrong I love spectrum Internet, cable, and mobile. Just pray to God you never have to go to a spectrum store. If you do, you will be waiting for a long long time in line. Seems like there’s only one person in the whole store that is full of customers. Spectrum please hire some help for the store. Thank you.
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February 2023 by Jesse Greer
Very nice, knows her job well, well pleased with salesperson
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December 2022 by Greg Boyles
To many outages…. Right in the middle of the SEC Championship! Come on man………. Moving back to dish….. This is getting real old……………….In done
