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December 2023 by Stephen Robie (Steffi)
I have been happy with T-Mobile the whole time I have had them, but, the past 2 days have been unbelievable. I went to get an upgrade because I had broke my phone. The sales rep, Micah, started looking up my info and said he could save me money. And he did. I left with a new phone that was bigger, faster, had more memory and RAM, got a tablet, a new line for the tablet, cases, screen protectors and chargers, and left with my bill being a few dollars cheaper than it was before I went in. They definitely work hard at making the customer experience pleasurable. Very happy customer ?
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November 2023 by Garry Burns
Efficient, friendly staff
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April 2023 by Joe “THE GREAT JOSSIAH” Thompson
Stopped by there yesterday to look for a case and screen protector for my phone. Micah was very helpful and had great customer service skills. He even put the case and screen protector on my phone for free. Will definitely go back to get any accessories for my phone.
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April 2023 by Gary Marston
I would give this store 10 stars if I could. I was visiting from out of town and my Galaxy Note 8 stopped sending and receive phone calls. Turns out all it needed was a new sim card. And the young man, sorry I do not recall his name, that assisted me was polite, professional and very patient. He explained each step he was doing while he did them and was a pleasure to deal with.It was refreshing to get such good customer service, which seems to be lacking in so much our of our society today.I would hope that the rest of your sales staff is as well trained and well mannered as he was. And I will be recommending T-Mobile to everyone I know.Keep up the good work.
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April 2023 by Stacy L.S.
T-Mobile has landed in Cullman! We are very excited to bring our obsessive customer culture. From our current to prospective to businesses from there Enterprise to 1st employee, opened today! Aren't you ready? We know! We. Are. Too!
