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March 2024 by Darlene Holder
Everything I wanted was discontinued or didn't have
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February 2024 by Liberty Blue
Very nice store with helpful employees that make shopping a delight!
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January 2024 by Justins Mom
I don't know why I even bother trying to shop here other than it's the only option in Cullman. They are always out of what I need. The staff tends to be rude and overall not interested in making eye contact much less answering general questions. Very unwelcoming vibe.
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December 2023 by Autumn Campbell
Rosa was the absolute sweetest! She color matched me and was extremely helpful and kind
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December 2023 by Shallowmist Martin
Informative. Associates were kind and helpful and not presumptuous. Perfume and Cologne odor was overwhelming when first arriving and made selection difficult.
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October 2023 by Christina Chappell
I cannot describe how amazing the vibes are in this store! My stylist Nikki is the best ever!! She a perfectionist and she takes her time to make sure your hair is well loved and you leave with exactly what you asked for! She is also very friendly! Will definitely be back!
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October 2023 by bull oxford
ofcourse everybody love this place to shop for skin care, hair and lot more.. i always shop ulta sephora and mac
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August 2023 by Leslie Leslie
Store was not welcoming at all! I had an exchange that I needed help with. The associate offered to hold my item up front then I had to request help to find them item which the cashier dropped me off in an incorrect spot and didn’t verify if the item was there or if I needed further assistance. Then I started waking around the store and two associates magically appeared to help. I’m not sure if they were following me around or not. I was then informed the item wasn’t sold in store, but the front associates could order it. I go to the front to process my exchange. Two associates were available, but instead one was on her phone and the other was on a register but left after doing something on the computer. The one on her phone then came over to process the refund with no mention of ordering the product as I requested. I asked her about it, and she seemed uninterested in helping me further. I would definitely skip this store and town, if you are not part of the monolithic demographic of this town.
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July 2023 by Greg Boyles
As a husband, every time I go in the girls always are helpful and attentive! I always go get stuff for my wife and when I go in there I feel right at home. Keep up the good work!
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May 2023 by Haysle Green
Rosa at Ulta was literally the best customer service person I've ever dealt with, their knowledge on skin car, make up, and application techniques sold me 100% on this location, thinks to her I look better than ever before and I'm happy to know that the next time I shop I'll have someone that actually cares to help me make the best choice for my beauty needs. Thanks Ulta and Rosa.
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April 2023 by Darcy Gibbs
Came in to get some skincare products with a friend that is a person of Color. Manager/employee followed her around the whole time. She racially profiled her and threatened to call the police because she said she felt like she was being harassed. If you are a person of Color DO NOT SHOP HERE!!!!
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March 2023 by Tracy Pittman
Friendly staff and had everything we needed.
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February 2023 by Misty Marsh
Employees are nice and helpful. Store is clean and organized. Products are expensive so it's definitely not somewhere I'd frequent.
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January 2023 by Patty T
Called the store an gave both order numbers to the worker told her to have them ready my husband was coming to get them he drives 30 miles only to get home an has 1 order I called the store an all they could say is oh yea it’s here you can come get it….. like ok I’ll drive another 30 miles to pick up what was suppose to be sent the first time! The customer service is a joke they have clearly hired a bunch of inexperienced people who are very unprofessional and have no clue how to treat customers who are the reason they even have a job!!!! They were passing the blame all around an when I asked for names I’m sure that was false also cause apparently their was a brandy an a vickie and a Chloe but whatever none of them should be there if they can’t do any better than that!!!
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December 2022 by Miranda Roberts
This was such a great experience! I never had worn makeup and didn't know where to start. Thanks to the lovely ladies, my makeup looks natural and lite. Thank you Ulta! ❤
