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October 2025 by Virgil Plunkett
Very courteous personnel, and helpful!!!
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October 2025 by Keisha Young
The worst phone service and customer service ive ever experienced. They lie to get you into a contract and then get mad when you cancel because they lied.
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August 2025 by John Skaggs
So I recently swapped from a prepaid provider to Verizon, and the difference is amazing. They have been super helpful, and have went out of their way from day one to help me as a customer. All of the customer service has been super nice, and respectful and I would recommend giving them a try. It is definitely worth the money to switch to Verizon, and the peace of mind that comes with knowing that they are going to have your back on anything is priceless! If you come into the store on 157 in Cullman, ask for Garrold, he's a sales rep and he's the one who has helped me every single time. He's a blessing from God.
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August 2025 by Donna Steele
Came in the store and was greeted immediately. I worked with the rep named Ian I highly recommend going to him. He's definitely very knowledgeable and very nice. He kept my bill low also got me a new phone. I also got to use my old phone as a free home phone and a new tablet. I've been with Verizon a very longtime and never have been treated so well. Also never had this great of experience as I did with Ian. Definitely will be going back to this store if I need help with anything!!!
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August 2025 by Patrick Bryant Wilson
Best service in the buisi
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May 2025 by Haley Stasica, CRNP
We had Lauren as our sales rep and she did an outstanding job. She explained our bill and what all charges we’d expect to see on our next one so there aren’t any surprises. She even FaceTimed my parents, who aren’t IT savvy, and helped them activate their phones when she could’ve just told us to google how to do it. Thank you, Lauren. You rock!!!
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May 2025 by Amy Farmer
The BEST customer service I have ever had at a Verizon store in 25 years! Thank you Lauren!!
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May 2025 by Sandra Bentley
Kevin Adams did an outstanding job helping me today. Extremely patient with the thousand questions I asked. Great guy. You are fortunate to have him.
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May 2025 by BIG MAC
I've had Verizon for a long time but I'm sick of paying ridiculous amounts of money for sub-par service. Can't wait to ditch this place.
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March 2025 by J. Kathryn Copeland
Lauren Gaudette worked with me,always with a smile to resolve problem. I was so pleased!❤️
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January 2025 by Jimmy Hutchens
I had a problem with my phone and it was taken care of with curious service and no charge. I have had Version service for 8 years and am very pleased. Jim
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April 2024 by Brandie Robinson
J.D Bagley…Wow!! What a wonderful and knowledgeable man!! He deserves a raise! Thank you for all your help’
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January 2024 by Amy Gable
Very helpful
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December 2023 by stan gillard
I went with my Fiance to the Verizon Store on Hwy 157 .She has had 3 lines for 34 years paying 274.00 a month ,They said she could add me for just Taxes ,Boy what a Super Liar's they are ! Young Lady an man she got her 1st bill 484.00 an we payed cash for the Phone .When we went back they Lied yet again ! I have Terminal Cancer an she was Helping me with my phone .Whatever you Do Never go to that Store in Cullman Alabama Hwy 157 you will regret Big Time !!! They cannot tell the Truth ! I had to go back to Att an see Jason ,got my service back 34.41 a month !!! DONT GO TO VerizonCullman Alabama Hwy 157The young Lady an man there will cheat you any way they can !!!
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October 2023 by JEFF Jones
Reasonable prices on a new phone