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November 2023 by Buddy H.
service was terrible they had a problem with my credit card bank said they must have put in some wrong numbers employees and manager very rude saying had insufficient funds even though the bank had already said there was no problem with my account tried to cancel online having no progress there either very unfriendly employees and very bad online service
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September 2023 by Karrie Smith
I'd give em 20 stars if I could. I go here often. Few months back I paid for a car wash because I wanted to use their vacuums (was willing to pay $10 just for their vaccuums-theyre that good), I never had the intention of going thru the wash because my front fender falls off. They insisted on refunding me because they don't charge for the vacuums or sending my car thru & stopping the wash at the dryer so my fender doesn't come off. I went thru, the owner walked thru the whole thing along side my car & stopped it, fender came off a little (always does its not his fault) he fixed it for me, he also told me how to fix it permanently, & we had a good conversation. I spend an hour there each time I go, I don't pay for the carwash, I just use the vacuum & their interior cleaner for free, & they're still so welcoming of me. You don't get that treatment anywhere else if you're not a paying customer. I love them. When I get a better car imma wash it there & drop hundreds ?Services: Vacuuming
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September 2023 by Steven Peralta
I restarted my Annual membership at the 1943 2nd Ave NW wash and was helped by James. He went above and beyond to help us. We actually enjoyed a great conversation together. What an awesome employee! Thorough, knowledgeable, polite, and a true gentleman. More company need employees like James.
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September 2023 by Kayla
Great experience. Staff is so kind. The vacuums are great, got all the beach sand out. ? and I love the complementary interior detailing supplies.
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September 2023 by Sandra Sloan
It was a drive through, they did no detailing. But that air freshener they gave me dissolved the clear coat on my wood grain console. And the would do nothing about it. There was a sticky substance on the back of it. Not happy and have not been back. Cancelling my subscription.
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August 2023 by Blade
I thought it was just me thinking that the service/ ability to clean a vehicle of the car wash on 157 has gone downhill but after reading the other real reviews I'm pleased to know I'm not the only one. All these 5 star reviews are bogus. I could believe them if they referring to the former car wash USA but definitely not if referring to take 5. Take 5 to check your vehicle for missed sections. Then take 5 do what the wash should've done.
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August 2023 by Cassie Williams
The quality of this car wash has seriously declined over the last year. Half the brushes work and the back of my car normally has drying suds when I leave. There is minimal pre washing now, they spritz the windshield a couple times and that is it. No more brushing the front and rear end. This used to be a great car wash, I hate to see it going downhill.
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August 2023 by Stephanie Nowicki
Wonderful experience! My car was covered in mud after a weekend of rock the south and this was the perfect wash to get my car cleaned before heading back to nashville! Great service!Services: Auto detailing
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July 2023 by Mulletman 89
Terrible management if they mess up your car go ahead and file it on your insurance cause they will give you the runaround especially this locations manager JamesServices: Auto detailing
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July 2023 by Newt Bright
The pressurized air allows all the hard to get nooks and crannies to get cleaned. Best my car has look since it was new
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June 2023 by Gina Harvell
BEWARE!!!!!BEWARE!!!! BEWARE!!!STAY AWAY!!!!Car wash ripped bumper off my car. Someone bumped into the back of me over a year prior and barely scuffed bumper prior. I used the car wash faithfully 2-4 times weekly with no issue. Then it ripped bumper and after 5-6 trips back to speak with manager and calling customer service the manager finally calls after 3.5 weeks to inform me the car was scuffed and had prior damage. I said it has been going through this wash consistently but he said oh well it had a scuff to indicate damage and he even admitted knowing it had been going through the wash prior many times with scuff (over a year) but it will not be covered by carwash because it had a scuff on it. WOW!! UNBELIEVABLE!!!!The district manager was suppose to call me back to discuss according to store manager but here we are going on 2 weeks later and still no word from him either.THEY Will TEAR UP YOUR CAR AND NOT COVER IT! THEY WILL Dismiss AND DISRESPECT YOU AND YOUR PROPERTY ! THEY DONT CARE IF YOU TELL OTHERS ( the manager said "well that's your choice. You can say anything and tell anyone")WHAT KIND OF MANAGER DOES OR SAYS THIS???BEWARE!!!!!STAY AWAY!!!!
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June 2023 by Robert Kelley
Since becoming Take 5, I haven't been impressed! First, they stopped prepping or prewashing your vehicle! Meaning if you have bugs on the front of your vehicle they aren’t coming off. Yes, in Alabama you have bugs! Second, the car wash no longer cleans the back of any vehicle. The long vertical rag type material (don’t know what it’s called) is no longer in place, the mechanism they attach too are there. You can see it moving side to side! Lastly, tire shine is heavy on one side and non existant on the other side...They do offer to rerun your vehicle, but who has the time to run it through multiple times. When it was Zippy’s or Car Wash USA, it was one and done!Also, I was there this weekend and the tire scrubbing portion wasn't working.. I observed this not working and asked, the gentlemen stated they were waiting on a part to fix, but I didn't receive a discount for this being inoperable. Geesh
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May 2023 by Waya Hester
Awesome car wash! It is Always super clean on site and has a new Detail center that offers microfiber towels, interior cleaner, and glass cleaner!
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May 2023 by Elana Steele
I came by today to clean my car and I went up to the man that was sitting at the gate to get a wash and asked if he had any air fresheners and he unfortunately was out, but when I went back to my car he came all the way over and pulled out a couple from his jacket from awhile back he forgot he had. It was just the sweetest thing taking his time to remember if he had any extra for me!! love the staff!!!
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May 2023 by Christen Martin
Pros- they provide cleaners for your car . And air fresheners.Monthly fees is not that bad .Cons - Car wash does NOT get my car clean - I still have to use another car wash to get the spots this car wash missed ..They have too many young teens hired that really don’t know what they are doing ( not enough training )And what is up with the vaccuums always being “out of order “ .My last visit - the vacuum hose fell off in my car -Can’t anyone fix these issues since we are paying customers ?Garbage is always full ?♀️Services: Vacuuming
