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December 2023 by JW
From Storage Pro to Storage Greed! Zero stars if I could. What was once a great, reasonably priced, normal storage operation has now turned into your present-day corporate sleaze operation. What is now Mini Mall storage has completely ruined this storage business overnight. After Mini Mall came in and bought out Storage Pro, my monthly rate nearly doubled overnight, and it is riddled with ridiculous fees and absurd policies. These new monthly fees include an Administration fee (5.99), Carbon fee (1.79), Facility Management fee (6.99), and a Payment Processing fee (3.99)....all on top of the monthly rental prices. What is a Carbon fee you ask? Well I called and asked the manager and she didn't have a clue. Unbelievable. Also, another thing to highlight, they are now going to "Cashless Properties." Okay, no big deal, electronic payments are now a norm in today's world. But, there's a catch: the Payment Processing fee. Because they are going cashless, that means there is no way to avoid paying this fee. You HAVE to pay with electronic payment and you HAVE to pay the processing fee. You will not be able to submit any other form of payment to avoid the fee. To continue adding to the absurdities, the email they sent out with the new contract states "Please note, that from 30 days of receiving this notice your new rental agreement will be considered active with or without consent." Not even sure that's legal but what a fantastic business model! Let's force the hand of our customers to comply with ridiculous, greedy policies! Please, please, please, if you are looking for storage, do not support such an operation and take your business elsewhere.
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October 2023 by S Parker
Very clean and afforable
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June 2023 by Ute Brown
Great place to rent storage units
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June 2023 by Jonathan
I recently moved to the area and used Storage Pro for both storage and Uhaul services. I couldn't be happier with the service and help provided by the management and staff. It's a well run facility and I was lucky to find them.
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February 2023 by Thomas Connolly Sr
The place is spotless and the employees are friendly and helpful in choosing the right unit. Plus security is top notch!
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October 2022 by Chase Cota
Clean, affordable, climate-controlled units!
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May 2022 by kristen caddell
Always have been very helpful..this isn't the 1st time I've stored with them. Been using them for a few years. Wonderful customer service and great rates
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May 2022 by Tori S
Great facility, great price. Only problem I have are spiders getting in, but it's to be expected. Highly recommend
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May 2022 by Danu High Priestess “Queen of Orion, Heaven” Of Orion
We shall see, pretty expensive
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November 2021 by James Tumey
Great people and very professional.
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June 2020 by Guillermo Balderaz
By far exceeded our expectations and completely blown away by the customer service! These Clean climate controlled units are awesome! Highly recommend this company if you are looking for a safe and clean place to store your valuables. Thank you Storage Pro!!!
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July 2019 by Sonya Tim Gouge
Friendly staff clean and overall great storage facility. Family owned business
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April 2014 by Michael Taylor
Incredible pricing with incredible customer service and incredible accessibility! By far the finest storage business I've used and I plan to use it indefinitely, so far 1 year! Only con; the bathroom could be cleaner!
