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August 2023 by Janice Ross
Got my car back and looked like a new car! The technician did a great job and Derrick and the staff were great to work with. I would recommend!
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August 2023 by Tara Childers
These people are pleasant and professional. They worked with my insurance company well. Beautiful repair on my car.
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August 2023 by Allison Fuller
I’ve used this shop twice in the past few months and both times they were professional and fast. They went above and beyond for me. I’ll continue using this shop for any auto body repairs I need.
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July 2023 by Kalin Brunell
I recently had my car repaired at Auto Craft Collision, and I couldn't be happier with the service and quality they provided. The staff was not only friendly but also super helpful throughout the entire process. They kept me informed and updated on the progress of my car's repair, which I truly appreciated. The work they did on my vehicle was top-notch, and I can confidently say that my car looks as good as new. I highly recommend Auto Craft Collision to anyone in need of auto body repairs. Their professionalism and attention to detail made the whole experience a positive one. Thank you, Auto Craft Collision, for a job well done!Service: Body & Trim
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July 2023 by Michelle Good
The customer service I received from the whole crew at Auto Craft was superior. Very friendly and accomodating.Services: Tires
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June 2023 by Glenda Verrett
The staff is amazing and very professional. They kept me updated on the progress by texts and phone calls. I got my car back within the timeframe promised and the work was excellent! Highly recommend!Service: Body & Trim
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April 2023 by Brad Naylor
My car was ready when they said it would be. Very nice people and great service. My car was also detailed inside and out when I got it back. Great service!Services: Painting
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March 2023 by Nathaniel White
These people are the best auto mechanics I have ever worked with. 2016 Tacoma was rear ended and had a bent frame. They did the whole job, backed up their work for minor issues which came up (which is to be expected when you are moving an entire truck to a new frame). Darian and Chris are amazing.
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February 2023 by Jason Odom
Make Sure You Get a Second Opinion! I had the unfortunate luck of getting into an accident and being recommended to Auto Craft Collision Center in Daphne, Al. My insurance, Allstate, referred them to me. The collision didn't seem very extensive, but because of the age of my car, they totaled it. In my opinion, the repairs were overestimated and caused the insurance company to write it as a total loss. Once I did some research, I realized I had a few options to repair my car and not take the total loss option. Once I returned to Auto Craft Collision Center, I found my car had the radio and battery removed. After informing the management of my issues, everything went south. I was told to leave the property several times and ask to sign a Non-Dis closer agreement before they would pay for the repairs to my vehicle while it was in their care.The only good part of my experience with Auto Craft Collision Center of Daphne was I didn't take the offer of a total loss. I had my car towed to another shop, and it was repaired for under $500!I then resold my repaired 2000 Ford Expedition for $5000.Make Sure You Get a Second Opinion!Service: Body & Trim
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February 2023 by Wayne Williams
My experience with Auto Craft Collision Center in Daphne was excellent. They got my vehicle back in a very satisfactory time period. The body work was great. Thanks to Derrek and Chris.Services: Painting
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January 2023 by Cowsert's PSA Bulk Subs
Hit a Deer with my car. Auto Craft Collison made all repairs. They were very Professional, and kept me informed of what was going on during the entire process.If you need anything done to your vehicle, I highly Recommend them.Service: Body & Trim
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October 2022 by Jennifer Reid
When we came to pick the car up the first time, the bumper paint was not great. It was bubbled and scratched off in areas. They told us they were in a hurry to get it back to us after I explained several times I just wanted it done right and they could keep it as long as they needed bc I had an extra vehicle to drive. He said he’d get it fixed by next day, I again reiterated to keep it however long it took. 3 business days later I called to check in and he said the bumper just dried enough to get it back on that morning. Came to pick it up and you can still see edges without paint and where some places were touched up. Which seems like the bumper was not taken off again to be done properly. Definitely disappointed with this being a Select Service shop for my insurance, and also that I communicated several times I was in no hurry.EDIT: The manager reached out to me immediately to make things right. They offered immediate service to correct the issues at my convenience. Very pleased with the final results and grateful for their awesome customer service. Thank you guys for all your hard work! I appreciate you.Services: Body & Trim
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September 2022 by Kelsey Dutton
Chris and the lady working at the front desk were great. Taking my car to be looked at is nerve wracking being a single woman, and I never felt taken advantage of or pressured. Chris was great explaining the issue in terms I could understand, as I’m not mechanically knowledgeable. They were easy to work with, great communication, and affordable. Will definitely go back for any future auto needs.Service: Body & Trim
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September 2022 by Kat M
I followed all the previous positive reviews to choose Autocraft to repair body damage and a few other issues. I can’t say enough good things about them. I gave them my car and never had to worry about another thing. They provided constant updates and the work was outstanding. They’re very courteous and made this a worry free experience!Services: Body & Trim
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September 2022 by Tamonica Mcquitery
I put both of my cars in the shop here after hurricane Sally they painted my brand new sonic red camry the wrong color twice and it still the wrong color because they kept it two months or longer each time. First time original bumper color and a different color car. Second time a different color red but not the original color. Would not recommend if you have a specialty color from the dealership.Services: Body & Trim
