Eastern Shore Ace is a local Ace Hardware store dedicated to providing exceptional customer service and a convenient shopping experience. With a commitment to being "the Helpful Place," the store prides itself on its friendly and knowledgeable staff who are always ready to assist customers in finding the right products. Many reviews highlight the above-and-beyond customer service, noting the staff's cordiality and willingness to help. The store offers a variety of items for everyday fixes, as well as some harder-to-find products. Customers appreciate the quick services, such as key cutting, which is completed efficiently and accurately. The store is also praised for its easy online product checks, ensuring that customers can find what they need before visiting. Overall, Eastern Shore Ace stands out as a quality hardware store that reminds customers of the personal service once common in larger home improvement chains.
Excellent customer service. Didn’t have what we needed but they tried their best to help. Even had dog treats for my furbabies. 10 stars if I could.
April 2026
Employee helped me find exactly what I was looking for. In and out of the store quickly.
March 2026
I haven’t been to an ace in a while. I’ve been to this location twice in the past week and the customer service is above and beyond. I feel like I can speak for everyone when I say that customer service has died in the last couple years, but this store location is awesome. We definitely coming back here more often.
