Genesis Eastern Shore

Hours: Genesis Eastern Shore is a car dealership that offers a welcoming and friendly environment for customers. Many reviews highlight the excellent staff, including receptionists, service coordinators, and managers, who provide exceptional service from the moment customers walk in. Visitors appreciate the kindness shown by the entire team, including the owner, and the efficiency of the paperwork process, often completed in under 20 minutes. Customers have praised their experiences with knowledgeable sales representatives, particularly noting the expertise of certified Genesis dealers. Test drives, especially of the Genesis GV80, have exceeded expectations, with customers expressing satisfaction in both the vehicle selection and the staff's understanding of the products. The dealership also offers routine services and has a clean waiting area with complimentary coffee. However, some customers have reported challenges with the service department, particularly regarding appointment scheduling and communication about services. While some service experiences have been less than ideal, the overall sentiment remains positive, with many customers expressing their love for their new vehicles and gratitude for the support received throughout their car-buying journey. Genesis Eastern Shore is recognized for its commitment to customer satisfaction, making it a recommended destination for purchasing and servicing vehicles.

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1. Daphne, Alabama