Grande Pointe Apartments is an older, quiet community located on a lake in the heart of the Lake Forest neighborhood, described as a peaceful hidden gem surrounded by trees and nature. The apartments are not cookie-cutter, offering unique layouts, and while they lack modern finishes like granite countertops, they are noted as clean, well-maintained, and having good insulation that keeps electric bills reasonable. The atmosphere is quiet with little to no drama, featuring lots of green areas for walking and being absolutely pet-friendly, though some wish for a bigger dog park. Amenities include valet trash pickup.
Reviews on management and service are mixed. Many residents praise the genuine, understanding, and down-to-earth office staff who are quick to react, helpful, and host holiday events. Maintenance is commended for being resourceful and making moves easy. However, other residents report that management sucks at communication, is often vague and hard to get in touch with, frequently not answering phones. A significant point of frustration is the pool, which has been closed for extended periods without clear communication or timelines from management, leaving residents disappointed about paying for inaccessible amenities. Overall, experiences vary, with some residents highly recommending the complex while others feel they do not get their money's worth.
Thank you to Justin for his speedy responses to my maintenance issues over the weekend. I would call and he was there within 10 minutes. Also to April and her staff for always being pleasant to work with. Great Job!!
June 2026
Staff was so nice!! very helpful, very patient, very friendly, you know who you are thanks so much for the amazing experience you gave us!
March 2025
Maintenance always helps out and Staff is always available when I need them.
