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February 2024 by Hannah Davis
The guys here do excellent work and will take care of you!! I don’t go anywhere else for tire work. My car aligns a little differently and they explained everything to me and got it adjusted back to the way I like it and it’s perfect! I will always recommend pepboys. They are always very nice to me and I never have to wait long at all.
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February 2024 by Bob W.
guy there who doesn't know what he is doing and argues with customers Then talks about that customer to the next customer unprofessional and zero customer service skills shouted at me just now, after he threw clip board down on counter at me, to go get my car serviced somewhere else. This is after I said ive never had issues with getting an oil change past info looked up and only have issues when he is looking it up.
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February 2024 by Ralph Hough
The online information was very accurate, and when I went to my local Pep Boys the Manager was very helpful, timely and true to his word. My appointment for later that day was prefect for my schedule and the final price was less than expected. I will definitely recommend this service center!
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February 2024 by Matt Whitfield
Great crew. Thorough and friendly.
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January 2024 by laura davis
Very friendly and knowledgeable technicians .Thanks Joe and technicians for wonderful service
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January 2024 by Jazzy Prine
Excellent service and good workers. Very thorough with regards to assessment,Check up and work mechanics.
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January 2024 by Lee Owen
Capable, quick, friendly, service. Good price for a set of quality tires. I tipped the technician for fast service.
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January 2024 by sara copeland
Absolutely amazing! Very knowledgeable! Don’t try to push things on you that you don’t need! Truly great!
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January 2024 by Barbara Whitney
Kody in Daphne Al is awesome! He always make sure im taken care of!
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December 2023 by josh newman
I brought my truck to the Daphne, AL Pep Boys location the last weekend of September complaining of a smell. I thought it may be a coolant leak, but it turned out to be a rear differential leak.This location in Daphne fixed the leak. On November 3 when I was driving to my unit training assembly for the weekend in Florida my rear end started making a noise. The Ford dealership here in Daphne (Nov 7) let me know then that I had damage to my rear end and that the repair would be $2200 and it would take approximately 1 day once they had the parts. I opened up a chat on the PB website to complain about the fact that the damage should have been identified a month earlier and that further damage could have been prevented. I had it towed to the Pep Boys store, to let them fix this at a discounted price.Today it's been 13 days and I can't get a straight answer on my truck. I went to Ford to pay for my diagnosis test, took the keys to Pep Boys (on Nov 8) and went back to get the parts list for the repair from Ford. I've called the Daphne PB Shop every day to check the status of my truck. The district manager and the workers are telling different stories.It was going to take 2 days to get the parts and 1 day to repair the truck at the Ford dealership. It's been two weeks now and if this shop was not "equipped" to perform this repair work then that should have been verbalized when I told the district manager I did not trust this PB location to work on my vehicle. This is my personal vehicle. I looked at rentals when Ford told me it was to be 3 days to perform the repair. I've had to rely on my family and friends for all travel. I need my vehicle back at this point. It's either an intentional effort to punish me for making a complaint or a lack of technical competence at the shop.
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December 2023 by Jennifer laubenthal
Great place and good people
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December 2023 by Jose Deras
Had some tire troubles that need to be fixed right away and it was late but Joe helped me out a lot. Definitely worth it.
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December 2023 by Shelby Adair
They were great! They worked me in less than an hour before closing and were so nice and quick:)
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November 2023 by Bob Lee
Joe the owner and Christian the technician are the best. I discovered a flat tire Sunday morning and needed it fixed fast. Their competition told me it would take 3 hours and tried to discourage me from going to Pepboys. I went anyway. When I got there Joe immediately checked me in and Christian grabbed the keys. My tire was fixed in 15 minutes and I was amazed how reasonable the price was. These people are awesome, especially on Sunday when only two major auto repair shops are open in Daphne. Robert Wright, Daphne, Alabama
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November 2023 by Meredith Laning
We had a flat tire at 6:45pm on a Friday night. Joe stayed open late to help us. He and his staff were so nice and thoughtful. They went above and beyond to help us and had great service. The tire was fixed in about 15 min!
