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November 2023 by Jeff Welch
Fantastic customer service and excellent repair in my 2022 Ford F150. Convenient, friendly and experienced team. 5 stars
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November 2023 by Brian Welch
Great staff and quality work. Highly recommend this shop.
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November 2023 by Walton R L Taylor
For Daphne location. Minor issue with front end of our Cayman. Rubber panel on bottom of front end for keep nose from scraping had come adrift. John looked at it and came up with an easy fix. Wonderful service and very appreciated. This is the place to have your car fixed as they have done so for us over 30 years.
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August 2023 by William B.
Staff was super nice and helpful. Very attention detail oriented. Super informative about the process. And it took not long to get my car back and when I did it looked brand new. Super professional. Thanks y'all!
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February 2023 by Audra Harper
Great experience with Rettig. They made the entire process painless and their rates were incredibly reasonable. I definitely recommend them for auto body work.Services: Painting
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February 2023 by What’s Up
Absolute nightmare. Had my car after it was rear ended for 7 weeks. Insurance cut off rental. Picked up car with scratches, tailgate not aligned, flat spare tire (they replaced with a flat), piece zip tied to bumper and bumper not connected properly. After 13 weeks and 6 trips, tailgate still leaked like a sieve. Thought the Mobile location was going to make it right but after 2 trips there I was told they can put the damaged exhaust components back on and the muffler doesn’t fit or live with the noise of the aftermarket part they used because their team didn’t find all the damage in the first place. Mobile location admitted they don’t have correct tools in Daphne to measure gaps. How can a body shop not have tools to measure gaps to make sure seals are correct? NEVER again. Now a trim piece is falling off the bumper from not being put on correctly to begin with. Now I sound like a kid riding the strip on a friday night lookin for race buddies.I have reported to BBB and still nothing. IF Esurance will actually send my diminished value $ I can at least pay the deductible somewhere else to have my whole car back intact..ABSOLUTELY NO Professional customer service or workmanshipServices: Painting
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January 2023 by Amber Rohm
They were very quick to follow up with me and do the repairs! They did a wonderful job on my car.Services: Painting
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October 2022 by Kellie Webb
John was absolutely amazing! He made the entire process smooth and seamless, and the communication was stellar. I'll definitely recommend Rettig to anyone who needs the services!Service: Body & Trim
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October 2022 by Tanya B.
My car was rear ended July 24 and I had it towed here on July 26 because they had good reviews, they could get to me in 2 weeks and it was convenient. They had the car 7 weeks and when we got there to pick it up, the tailgate was visibly not a good fit, they zip tied a broken reflector in my bumper, the bumper wasn't attached properly, there were scratches (one of which I was told would buff out...you just got paid about $10k you buff it out), the factory tint on my driver's window was bubbled, a panel was painted the wrong color, and the car was filthy. We took it back 4 more times to get it right. They admitted to having to order a NEW tailgate since the one they first put on a used one. The last time they had it 2 weeks and it does look a lot better but the latch still isn't quite right. The only reason they got it (almost) right is because I called the Mobile location and got the owner involved. Gary looked me in the eye and lied to me about doing a leak test after I took it back for water pouring in the second time. I give a 2 only because Corey and Paige in Mobile obviously got the Daphne people to actually do their job. There was a terrible lack of communication. Edit: yesterday found the tailgate still isn't properly aligned. Will contact the Mobile location to see if they can take care of it once and for all. Hoping they make it right!
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July 2022 by Ric Booker
Had some work done at the beginning of the year for some reason some of the work didn't get completely done it was an accident we came back last week and the new manager helped us so much he never questioned anything he said let me have your keys he took care of us he walked my wife out to the car explained everything what a huge difference I know the last person we had I believe his name was Jim was nothing like this guy we sure appreciate it and don't want to come back but if we ever do we will come back 5 ⭐Services: Steering & suspension repair
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June 2022 by Henley Livingston
Big thanks to Jared! Rettig’s did what it took to get my car repaired as fast as possible. I’ve had nothing but great experiences. Excellent work & customer service. They stayed late so I could pick my car up after work! Great people! Will only let them do repairs on my cars!
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February 2022 by Heather Helms
Great service ! every one there so friendly and helpful and really good prices on repairs! no problems ! We had our car repaired in two weeks there , when everyone from Daphne to mobile all over told us it would be up to two months to fix bc of delays , but Rettig they had it done in less than two weeks from estimate to finish ! Great work !
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February 2022 by Vikki Miller
My car was taken there by Eastern Shore Toyota for paint recall by Toyota. My two front windows are set and there is a space between the tint and the window frame. Eastern Shore Toyota nor Rettig Bodyshop will take responsibility and fix this problem they caused on my car..I was told to take the car there myself and when I walked in no one spoke or tried to help me! I had to wait about 10mins and then someone finally came out the back and talked to me. The man and woman behind the front desk never acknowledged me at all! That was rude and disrespctful. My sunroof is now leaking. This is a problem I didn't have before my car was painted. I want accountability for the problems I am now having since my car was in your shop.
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February 2022 by Garry Hellmich
What a great body shop. I can’t compliment Jim and Devin enough. They were very professional, kept me informed on every step of the way, and smoothed out all of the balls that the insurance company dropped on me. They are now my favorite body shop in lower Alabama.
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January 2022 by Michelle Murzi
I have used this body shop twice now and have referred my step daughter as well. If you want professional work performed on your vehicle, this is the place to go! Everyone I spoke with was very respectful, helpful and answered all my questions. I never felt like they were in a hurry to finish with me. I definitely recommend this shop for all your auto paint and body repairs.Services: Painting
