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December 2023 by Kyla B.
We had a tire issue. Damien was super gracious offering us water and fixing our problem quickly. His smile was so genuine and kind. He made our stressful experience a sweet blessing in the end. We highly recommend Damien and Take 5's service.
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November 2023 by Amy Griffith
I have been here a few times. I like getting my oil changed at this location, but they are terribly understaffed and it’s never 5 minutes or even close. I was one of 3 cars IN the bay yesterday and was there for at least 45 minutes. Maybe longer. I’m giving 4 stars because it is not the employees fault they are understaffed, but they aren’t truthful about the wait either.
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November 2023 by Tyren B.
Waited 10 mins to even be greeted. The manger Brandon is all show. Singing loudly to the Holiday music while not paying attention to his team nor helping them. It was entertaining at first I'll admit much like a clown at a circus. The lot was now full with all the bays loaded & people waiting & the manager announces he's going inside the office to do "office work" while it's this busy. I waited over 45 mins to even begin having a conversation about when my oil change would start only to be told they didn't have the correct oil for my requested oil change. This could have been the discussion at the moment they had me pull into the bay. I wasted my entire time here and it's not the first time I've experienced poor customer service here. Jamar was great though and appreciated him doing the air in my tires. Please get this manager to do better you already only have a 2 star rating here.
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November 2023 by S S
Always great service. The guy who did my ticket was great and funny. He has great energy. He is the manager. Will come back again. Also I was in and out very quickly. Those guys are fast. Everyone was working and assisting drivers. Great work ethic.
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November 2023 by Gary Silvious
Excellent service. They check your vehicle over throughly to be sure it is safe. Top off you fluids, filters and wipers
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November 2023 by Dylan Godwin
Friendly. But ultimately what you'd expect from a quick service place. Let them talk me into $35 for a new air filter (something I usually take care of myself). Got home and checked it, the filter was the wrong size, and some no name brand only stamped Made in China. On top of that, they didn't even bother to clean the rat feces and acorns out of the housing before installing the new filter. (They should have notified me of the presence of this as well).Just my advice, take your business elsewhere.
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November 2023 by Monkey Fart
Brandon B. was awesome! Hands down some of the best customer service and professionalism I’ve ever seen. He should have his own business or be promoted. Outstanding job.
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November 2023 by Emma Hayek
Amazing service yesterday when I went by I was kindly greeted first thing. Even after they had hit closing time, the two gentlemen took the time to explain everything and made sure I had a wonderful service 11/10 experience
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October 2023 by Nich V
I went in Tuesday, September 26 to get an oil change and Pit worker offered me a specific oil for my car and I denied I went with the oil that I usually get for my car instead. Once they finished and gave me the receipt they charged me neither for the oil they were offering me or the oil I asked for instead they charged me for one of the most expensive oils they had. I asked for a reimbursement for what I spent and one of the other workers told me the machine is a bit complicated and that best they could do is give me 25% off on my next oil change. I’ve had a problem at this location before when they caused a problem with my skid plate and it was left unresolved to this day. I wouldn’t recommend getting your oil changed here cause they simply don’t care for the mistakes they caused thinking they’ll go unnoticed.Service: Oil change
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September 2023 by Tina Rixie
3 employees with one car when I arrived, sat for 30 minutes before anyone started on my vehicle. The young man servicing my car was very customer service oriented and was told by the man under my vehicle I had an oil leak. There was no oil leak. I have been to a lot of Take 5 but I wouldn’t go back to this one.Service: Oil change
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September 2023 by Lauren Moody
The staff are always so polite & pleasant! I’ve never had a bad experience. Damian went out of his way and answered my 1000 questions and I was greeted with a cold bottle of water on that hot summer day. Awesome employees!Services: Air & cabin filter replacement
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September 2023 by Tracey Thornton
I have used this business on several occasions, but this time they lost a customer. Told my husband that we could use the type of oil we have used in my card. I still had the Take 5 sticker on my windshield. But would not give the desired product.
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September 2023 by Kareem Imam
Employees are very nice and helpful, but only 2 employees not enough to serve within 5 minutes, 2 days in a row for 2 different locations, over 1 hour waiting to change my oil, Air filter way over change.Services: Air & cabin filter replacement
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September 2023 by Kelly Caldwell
I had a wonderful experience at Take 5. Brandon was thorough but honest about what I needed and what I didn’t. I was able to get new windshield wipers for less than the listed online price of the same wipers at auto zone. It was a quick and easy experience and I’ll definitely be going back next time!Service: Oil change
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September 2023 by Tricia Hays
These folks always take good care of our vehicles and family. They bring my kids drinks- not just me!, they often ask if I have a coupon and will apply one to some part of the service even if I do not have one, and they are very polite and respectable employees.Thanks for a job well done!
