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November 2023 by devin Wojan
3 hours to change oil.. wouldn’t recommend..
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November 2023 by Ryan S
Can't complain... Walked in with my old battery as a core and walked out with new battery purchase in less than five minutes. Was not that busy on a Saturday afternoon.
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October 2023 by lakeguygb
When you call, never answer the phone. Must be unable to get employees to handle the Auto Center.
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July 2023 by Preston Ridiculus
When I call I hear "hold" and no one comes back. Waited 10 mins. Called again and was told the same thing. Now im on hold 20 mins and counting. Great service!?
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July 2023 by camila christ
I would give 0 star if I could. Came here to replace 2 front tires. It took almost two hours. Later I realize they assembled the hubcap on the wrong position, I had to go back to re-do it. Because I couldn't inflate the tire if needed. Than 3 days later, when I took the highway, the car started shaking, they performed the balance of the wheels wrongly... I could have done better work at my garage, and I have NO experience with that! 3 visits to have the easiest service done, and counting...
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April 2023 by Todd Burnside
The customer service at the counter was great but when it comes to professionalism in the garage, it's not there, they take their time and stand around even when your vehicle is done. I could have been paid and on my way almost an hour before they brought my keys in, the work ethic of the mechanics are McDonald's crew value at best and it would be the slowest McDonald's in town that serves cold food.Service: Tires
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December 2022 by Andy Gaillard
An hour and 45 minutes and counting. Still haven’t finished a simple oil change. This is ridiculously slow.Service: Oil change
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October 2022 by Jason Byrd
3 and a half hours for a oil change with 2 cars in front of me and one was getting a headlight bulb replaced. Nobody to work the automotive register. Customers just leaving because of nobody helping them. This is constantly how it is with this automotive center. It might be time to pay more money so you can properly staff the department or just close it down. I even called the store from my phone and asked if they would send someone to work the register. The lady said there is no one and hung up on me.Service: Oil change
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September 2022 by sherry Thomson
I went in for a flat repair. I had my spare on the car but they wouldn't even look at my tore unless I agreed to buy a tire IF they deemed it not repairable. I wouldn't agree do they put the flat tire back in my trunk. The next day I went to Matt Bowers Nissan. They repaired my tire AND washed my car.. no charge... maybe Walmart should call Matt Bowers Nissan for customer service instructions. Since this was my 2nd bad experience in less than a week I went home and CANCELED WALMART +. I wish 0 stars were an option
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May 2022 by sherry hoggle
I went in for a flat repair. I had my spare on the car but they wouldn't even look at my tore unless I agreed to buy a tire IF they deemed it not repairable. I wouldn't agree do they put the flat tire back in my trunk. The next day I went to Matt Bowers Nissan. They repaired my tire AND washed my car.. no charge... maybe Walmart should call Matt Bowers Nissan for customer service instructions. Since this was my 2nd bad experience in less than a week I went home and CANCELED WALMART +. I wish 0 stars were an option
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May 2022 by Doug Reed
It was one of the worst experience I ever had they broke loves off of my tires which resulted in my car breaking down on side of the road it got towed impounded Loxley police had to pay for impound plus Towing I will never have my car worked on there again
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May 2022 by Will Bowman
Drove up at 6 pm and they close at 7 and I needed ONE tire put on my truck and they told me they aren’t taking any more cars today because they had one car to put tires on. Told me to “be safe driving” and that’s all they could do. Called them back to talk to a manager and they told me to come back that they would take care of it after I was already back at my house in Spanish fort. Ridiculous to close at 7 pm and be so understaffed you can’t take a single tire change when I was the only car in the parking lot.
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December 2021 by Kassadi Van Vleet
After having a horrible experience with the Bay Minette Walmart Auto Center I called this location. The sweetest lady answered and assured me they could replace my tires once I arrived. I drove 40 minutes and was greeted by two very nice, professional men. They checked my tires and showed me the problems. They VERY quickly had my tires replaced and me ready to go. I am so beyond grateful for this location tonight. My tires were emergency level bad and they quickly fixed it and got me on my way safely. I definitely recommend visiting this location and will gladly drive there for all my tire needs.Service: Tyres
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October 2021 by Janicia Robinson
This auto service is currently understaffed. There is not enough supervision. It could take longer than usual to get your car fixed but The mechanics work hard and can get your car running well.
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October 2021 by Ham Holberg
Only person in line for oil change, took a hour and 45 minutes and had to use an Uber to work they took so long