-
December 2023 by Anne Marie
All the employees are so nice and helpful! The store also always looks so nice!!!
-
December 2023 by nikki motes
The absolutely best! Most of the clothes I wear come from Better Than Before❤️ If you don’t shop here you must give them a try! Christina, Rebecca and the rest of the BTB Ladies in Decatur are so friendly and helpful, they go above and beyond to make sure you are taken care of!
-
December 2023 by Ashley Martin
Great place!
-
December 2023 by Julie Reding
I have always had good experiences at Better Than Before Decatur! The employess are always nice and easy to talk to and help. The store is always clean and smells good!
-
December 2023 by C P
Great clothing selection, friendly/ helpful staff. Awesome deals!!
-
December 2023 by christy simpson
I love all the staff at BTB. They go above and beyond to help us in store, online, and on lives. Sonya truly cares about her consignors and customers. I love getting to watch a live and be with my BTB family.
-
December 2023 by Kimberly Kennedy
THIS is my SPOT! Before EVERY VACATION I get a few things ?♀️?
-
December 2023 by Kristin McGlocklin
This shop is fabulous! I ran across this fabulous shop on Facebook when they were having an Eileen Fisher video sale. They do 2 video sales per day with the most awesome clothes, shoes, home decor, jewelry, and more! I by multi items every week. Their prices are very reasonable and the clothing is current and in great shape. A lot of the items I purchase are new with tags. They have storefronts in Decatur & Cullman, Alabama. If you are out of state they ship flat rate for $8.99 no matter how many items you purchase. They also offer free shipping over $100.The other thing that is so wonderful aboutthis shop is the owner and her team!! This is the only place I have shopped that has good ole fashion customer service. They go above and beyond to help you any way they can. If you haven’t shopped at BTB you are missing out!! It’s a bonus that the owner (Sonya) is a really beautiful person inside and out. She remembers your name and even what brand clothes you like.She is always friendly and helpful.
-
February 2023 by Kathy Schappler
I bought a purse in December from one of their Facebook Live shows. The host said the purse was new with tags. When it arrived in the mail it did have the original Michael Kors tag on it but there was a missing decorative grommet on the outside of the purse as well as both purple and blue stains on the purse lining inside. The purse was intended to be a Christmas gift but there was no way I could give a damaged and obviously used purse to someone. I immediately phoned the store and explained the situation. The person I spoke to told me the store owner needed me to send pictures via Messenger. I did this but there was no response from the store owner. I processed to send a total of 6 messages with absolutely no response from the store
-
September 2022 by Beth Anne McFadden
I absolutely love this store and the sweet staff who work there. As a foster mama, they have helped me clothe nearly 20 kiddos over the years! I always find a bargain, and the staff love to help me find what I need. The owner, Sonya, is a true gem. She knows her customers by name and serves them well. I just can't say enough good things about BTB! ❤️
-
September 2022 by Shanna Webb
Love Better than Before. Great place to get gently used items at great prices. Plus, if you sign up, you get videos on Facebook to watch for new items. It's a win-win.
-
September 2022 by Shinon Hartsfield
Love the FB lives! Have gotten quite a few goodies for the whole family! I don't have as much free time to come to up to the store so I like the live sales!
-
September 2022 by Belinda Gotcher
I love shopping at BTB ! In store and online videos ! Ladies are very helpful and Sonja is awesome. ❤️❤️❤️❤️
-
September 2022 by susan Long
Visited the store today, September 3, 2022, with my sister and was very pleased with the layout of the store until my sister and I were constantly yelled at by the staff! This one lady continually yelled, “Hey lady Hey lady” every time we started looking at something on display in the window or behind the register! Started out with her yelling at me for trying on an open front long sweater that was on display in the window and yelling, “Hey lady Hey lady We do have a changing room!” Why would I need a changing room to try on this type sweater??♀️ Then my sister had her arms full of merchandise that she was going to purchase and was looking at a pair of boots, behind the counter, that was $120. She is a teacher so she would have purchased them, if they were comfortable but since the lady yelled at us again and was very rude and insinuated that we were to close to the register. She yelled, “Hey lady Hey lady, you aren’t supposed to be behind the counter and when I told her that we are just checking sizes and prices she says well there is a sign that says employees only so I let her know we didn’t see the sign. My sister just said sorry and walked away. Taking into consideration that all the women were in one little corner pricing and organizing with no one behind the counter to help and the counter wasn’t blocked off, so we weren’t looking at signs but at merchandise to purchase. Felt as if they were saying, “Hey ladies get out of our way we don’t want to fool with you today!” Not pleased with this at all. My sister was very hurt by this rude lady. I mean what did they think we were going to do, walk out with the register??♀️ We didn’t even see the register! Customers should be approached to ask if they need help and to quietly say that they aren’t allowed to let anyone behind the register and nicely say but I can help you with anything you see that you may be interested in, not yell at the customers like they are animals. Totally rude and unacceptable. Needless to say we put our merchandise back and walked out. This could have been a $300 or more purchase from us as customers, but this rude person made it a $0 sale.
-
June 2022 by Dianne
The store was clean and well organized. The staff were pleasant and helpful. The prices were reasonable for the area. The merchandise was current.
