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November 2023 by Ax Allen
Lovely people and great services ! The most caring dealership I have come across. Definitely one in a million! I’d take my chances any day knowing my credit is rising and my needs will be met during the lease agreement!
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November 2023 by Crazy Girl
If I could leave no stars that's exactly what I'd do!! My son got a car from here and not even 3 months later it broke down on him and it was a blown head gasket. We were told they put a brand new motor in it. Well not 3 months after he's gotten it back it broke down again. Mind you he paid 1700 dollars for the insurance or whatever on it. When we took it back to them this last time they said there was a knock sensor recall cause that's exactly what happened to it so they sent it to Hyundai and they said it wasn't a recall on it and now he's being charged like 800 dollars. Oh and we are now also being told it was a rebuilt motor they put in the first time. I honestly got told oh it was new to the car!! Like what?? Seriously do not go to them they have literally ripped my son off! Won't even let him trade it in for something that's not gonna break down every 3 months! He's got a baby that was born very premature August 29th and is still in the hospital but will be out finally soon! He needs a dependable car for his son and wife! I will be telling everyone I know not to come here!! I'm sorry I had to do this bad review but I'm furious! My son daughter in law and grandbaby needs a safe way of going so they are safe. If something happens to any of them I will SUE!! At the very least they should have paid for it to be fixed again but nope!! RIP OFFS!!
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October 2023 by Vincent Stephens
Just recently purchased a 2010 F-150. This will make my fourth purchase from Cart Mart of Decatur within a 6 year period. I’ve never experienced better professionalism and courteousness from a vehicle dealership. Outstanding staff who are willing to go more than the “extra mile” to meet your needs.Thank guys!
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October 2023 by Lester Morris
The car salesman Charles is a complete liar!! He told me that he had 2 key fobs, the fob he gave me did not work so I went back to exchange it for the other one and he said that he only had one. He will do anything to make a sale. The rest of the staff is great but I will never deal with Charles again. He even tried to kick me out of the office because I called him a liar. Don’t trust this man or give him your hard earned money!! He’s a short bald head liar point blank!!
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September 2023 by Queen Amazon
I was treated like trash when I went to test drive, nasty attitude from the salesman. Glad I went to Kia across the street, especially after reading reviews that their cars break down a week later. Thanks for letting me know not to buy here ?.
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September 2023 by Latoya Townsend
Car mart of Decatur was extremely helpful with our needs when we walked in we was greeted immediately with smiling faces, we told them our needs, and was able to drive off in something within an hour, all the staff was very helpful and knowledgeable I highly recommend
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September 2023 by Leslie Frazier
It was easy and fast to apply! Everyone was helpful and nice. Great experience!
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August 2023 by Chris Case
I have had the best experience with car mart in decatur and I recommend anyone to go there and I recommend yall to go see Dennis a rep who has done more than enough to help me in my time of need when my truck broke down he was the man to get it going he found the best person to work on my truck and was able to get me back on the road so if yall go to cart mart in decatur ask for Dennis he is the best thank you Dennis for everything you have done for me I really do appreciate it and you will continue to have my business any and everytime
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August 2023 by Christopher Brakeman
Easy peasy! Charles helped me immensely and getting into an awesome newer vehicle yesterday! I would recommend these guys to anyone
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July 2023 by Azure Baker
I was on the phone how they treated my daughter and it got to the point where I wanted to say something. I told her, “Put me on speaker” the money isn’t an issue with us but my daughter is a single woman and doesn’t like to ask for help but I daughter her communicate and that’s what she was there to do.The way Patrick talk to my daughter, I would of never thought he work atCar-Mart. I heard him say, “Your the one who can’t afford your payment” however she was vocalizing to me how they were treating her and treating her like a “criminal” I don’t know if it was carrot or a jail. So, yes I sent her the money and told her to get away from there and go pray but he continued to criminalize her regarding her GPS that she gave him permission to enter and fix. Since this is how your customers are treated, I highly DONT recommend.
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July 2023 by Barry Cook
Very nice folks. I believe they were honest and found us a car that we love. Would definitely recommend them and look to be a repeat customer..
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July 2023 by BamaFan87
This is a really good place to get a vehicle, THEY WILL HELP YOU! Charles helped me get the truck I’ve been wanting and I couldn’t be happier. I highly recommend everyone to this place. Charles was really cool, Virginia was really nice at the desk, Darren the GM was polite and courteous and Dennis finalized my paperwork and was really friendly and helpful. I love this place! If you ever want or need a vehicle this is the place to go. 10 stars!
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June 2023 by John Chambers
Hello! Would like to thank the team at Decatur Car-Mart for getting us the best deal we could for our money, thank you Dennis and Virginia for getting us in and out with no hassles, a special thanks to Charles for helping us get in the vehicle we wanted with a no pressure no pushing us to purchase a different vehicle,he helped us get in the one we wanted and we really appreciate that, his new name should be awesome Charles,, AC will work
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June 2023 by Melissa Moore
Had exhalent customer service and great service would recommend car-mart to anyone who needs a car
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June 2023 by Danielle Herod
RUDE!!! This is the second time I’ve been to this car lot to buy a vehicle and have been highly disrespected! Highly do not recommend this car lot
