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April 2022 by Heiati Hashem
It is such a shame that Letco do not disclose shipping charges at the time of purchase. After ordering from them over 12 years I am thinking of changing to Medisca and Fagron. Letco admitted but they won’t refund shipping charges. Horrible customer service. They used to be better. Very disappointed.
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February 2022 by Ioana Alexandru
Their customer service will make you cringe. On 01/27/2022 I called their compounding department to get more details on ingredients, BUD studies with antimicrobial effectiveness testing per USP 51 for their bases. Not only they were not able to respond, but they became defensive and had to remind me that if I do not order, they will not be able to provide me with any "compounding support". If you consider compounding support informing your customers on what you're actually selling and if you do not provide this information on your website, how do you expect to sell your products? I did not ask for a specific formula.It took Fagron just an email to give me all the details that I needed on their bases and I was expecting the same level of professionalism from Letco as well - it just was not the case.
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August 2020 by Jack Phillips
Very friendly and helpful
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August 2018 by Magdy Hanna
crooks and dishonest. purchased a defective machine from them and they refused to do anything and now they ignore my calls and emails
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July 2018 by Antonio Behno
BUYER BEWARE!
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March 2018 by Tera Henry
Absolutely love everyone at Letco! I work in a compounding pharmacy and I love that I am able to call or email anytime and get an almost immediate response! Kudos to Meghan and Jim in professional services!!
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February 2018 by Todd Babcock
Crooks
