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January 2024 by Angela Patterson
Do not take your Nissan to Lynn Layton Nissan service department.Kevin took his car in to get the transmission fluid changed on Monday morning. After spending over 3 hours waiting the car was ready to go. He went home got ready for work and went on to work. As he was pulling in to the parking lot at work his transmission wouldn’t engage. Luckily he had enough momentum going to get him into the parking lot.I called Lynn Layton Nissan on Tuesday at 11:37am. Of course they said the person I needed to speak to was busy and he would call me right back. Today I called again at 1pm because I have yet to receive a return call. After he mansplained how a transmission works and how sensitive they are he told me they would be glad to check it out but I would have to have it towed there at my own expense.Save your money don’t go to Lynn Layton Nissan service department and if they are as sensitive as this guy claims save your money and don’t buy a Nissan!
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January 2024 by Stephen Ahner
terrible dealership-very dishonest and they have the worse communications and dealing with customers-never ever use them for service or buying any cars-they dont do what they promise and offer-run as fast as you can from this dealership
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January 2024 by Claudette Taylor
It was awesome was in and out in the time they said.
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November 2023 by D B
The people were nice but the work was not done. DEF SYSTEM ERROR SEE DEALER.!!!! Long and short of it, spent hours there and was assured it was fine to drive back to Iuka. Was told the DEF fluid I was using “Blue Def” might not be good, only use Nissan def fluid from the dealership. I was told if the light came back on to bring it back. Light came back on, vehicle went in “LIMP” mode, called them back then they say….”OH WE DO NOT FIX THAT!!!!” Do not take your Nissan vehicle there, even though they told me before I took it there, they were certified Diesel Nissan mechanics that worked there.
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September 2023 by Chad Wilson
Picked and paid cash for a Certified Pathfinder Platinum and Danny Boyles went above and beyond to make me happy. Had an issue with the seat memory module not even 72 hours driving it off the lot, they fixed it. James in service got me in and out after my own schedule changed up on me and I was literally going to be without a car. They fixed the scuff on the wheel and cleaned it up for me.
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July 2023 by Chelsie Cox
Promised they ran all the test on it and it was a safe car. My engine blew up within a month of getting it. DO NOT RECOMMEND
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July 2023 by Bruce Cram
Friendly repair staff, But wish they would have cought everything on the first visit. Went back for second visit so they could replace parts that had to be ordered. And they found more parts that needed replacement. Unexpected cost is very frustrating. They did eat the labor cost to offset some of it. But as as stated above very frustrated. Would have given three and a half stars if it was possible.
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July 2023 by Cressoline Cummings
We are very thankful to the service dept. for working the repair to our van in on our visit to pick up the part. A special thank you to the tall employee by the name of Chris.
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July 2023 by 1234 Shakespeare ave
I think my salesman was Jimmy. he was nice and friendly. I didn't buy a car here for the extreme markup but the customer service was good.
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April 2023 by Kaitlin Parsons
My salesman was Marnol Davis! He took excellent care of me and my family, with the purchase of our new vehicle! Highly recommend him- the process was smooth, quick, and efficient!
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February 2023 by Rick McMahan
I had an excellent experience with the service department. Everything was completed on time and I was very happy with the work performed on my Titan.
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February 2023 by Michael Johnson
Had a great experience with Lynn Layton Nissan on a tricky to find vehicle! They were fair and upfront on pricing, responsive with questions and made things as smooth as possible. I worked with Tim Howard and he was great. A no nonsense, experience top to bottom.
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January 2023 by Glenda Anderson
A very pleasant experience with Lynn Layton and Tim Howard. Found a car I loved and the purchase process took less than 2 hours. No pressure in any form. Would definitely recommend.
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December 2022 by Emily Renfroe
Tim Howard worked all day with us to find us exactly what we were looking for in our price range. He was very knowledgeable about the vehicles on the lot and was able to help us narrow down our best choices. He was very patient and allowed us to test drive as many vehicles as we needed to to feel good about our purchase. Lynn Layton had plenty of inventory for us to browse and compare in person. We felt good about buying a certified pre-owned vehicle from them because they knew exactly what was going on with the confusing car fax on the vehicle we chose. They went above and beyond to find us all the answers we needed before purchasing. Thank you so much Tim and hometown guys at Lynn Layton!
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November 2022 by Laura B
THE place to go if you are in the market for a new Nissan.Customer service and satisfaction is a huge priority with the salesman we had.Go by and see Timothy Howard if you're ready to start looking for your Nissan.He is an absolute pleasure to work with.
