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February 2024 by Elliott Lamons
They were mouthing off about my dog and said “ get him out of here right now”
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February 2024 by Marianne Ashe
Dr. Steven Clay Osborne, DVM is a Fantastic Vet!!!!
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January 2024 by Rory Thomas
Doc gives it to you stright. Good people working there
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January 2024 by Teri Watson.-Realtor
Walk in clinic with polite and compassionate employees.
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January 2024 by Jessie Lewis
I didn't expect to be upcharged over $250 for a male cat neuter. a little ridiculous honestly.
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January 2024 by Ana
Had my two dogs spayed there and it was ok. One thing I wasn't crazy about was that they didn't call me to tell me that both of them were chewing on their stitches.
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December 2023 by Hannah Smith
My dog had a spay surgery here and she came home completely covered in her own urine. I cannot believe anyone would allow that. Makes me wonder how long she had to use the bathroom before she had to use it in the crate they had her in and then how long she had to sit in it. Abusive and neglectful behavior.
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December 2023 by Tyler (Bad Service's Nightmare)
Always very helpful and has saved many of my pets. Dr. Osborne is incredibly knowledgeable
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November 2023 by Patricia Pickens
All our pets live going there. Seventeen years acustomer. Marley loves Lucky Dog daycare too!!
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September 2023 by Katt Sha
Dr. Osborne is great, BUT... If you get a quoted price for something, PLEASE GET A PRINT OUT of it because when you bring your pet back for surgery or what ever the case may be, the price will change to a higher one. This just happened to me. I've taken my cats here for some time and my cat needed surgery on her belly for a mass. A week before the surgery I ask how much it will cost for updated shots, nails clipped, and surgery. I was told a price but I didn't get a print out, I didn't think I'd need to. Well I take her in for surgery, go back to pick her up, and the price is over a hundred dollars more. When I ask about it the young blonde with braces at the desk looks at the paper and says "oh that price was just for the surgery." .. um no, I asked in advance...The girl that gave me the quote was there and I asked her about it.. first, she says "it wasn't me that gave you the price". So I'm standing there dumbfounded when she says " wait, yeah that was me and the price was for everything", Then she leaves the front and disappears to the back. So I say to the young girl at the desk, is the price what I was quoted then? With complete disgust she says "as I said, that price she gave you was just for surgery.". Even after the other lady just confirmed what I was saying? By this point my husband is furious with her attitude and asks if we have to get the staples removed there or can we take her some place else.. another lady chimes in and says "it's free here". She totally missed that it wasn't just about the price, it's the principle. My husband says I don't really want to bring my pets back here if this is how things work. All the while he's talking, the young blonde with the braces is shoo-ing us out with her hand and loudly telling us BYE HAVE A GOOD DAY, HAVE A GOOD DAY! We weren't out of line and didn't say anything out of the way, I was confused why her reaction was so nasty. So we went out the door. That's when I realized after we were basically kicked out that we weren't even given her antibiotics or pain meds. So I had to go back inside and ask for it, thankfully it was a different lady, Ms Tracy, who witnessed the whole thing.. At this point I'm beyond disappointed and I asked if I would've left and didn't come ask for it would my cat have just been without them? Sarcastic and awful I know but by this point I was over it. Nicely, She says I would've called you and then she went over the directions, I said thank you and left. What a great lady to be so kind after I was being sarcastic. I'm still shocked that this all happened. I had thought so highly of the place. Not once was I told that they were sorry it was a miscommunication, or that there was a mix up or anything. That young girl's attitude was basically - oh well too bad for you now get out- Dr Osborne never seemed like the kind of man to run a business in that way. He has always been kind, straight to the point, and helpful. So please make sure you get your quoted prices printed out!
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September 2023 by Kathryn Scott
They are such an awesome team of people. Only complaint is where are the cat treats. I'm a cat mom my babies need treats too. Anyways thank you to the whole staff for taking care of my babies.
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September 2023 by Samual Thornton
My veterinarian that I take all of my animals to. Dr Osborn is a great vet that really cares about his patients. I highly recommend them. Their staff is awesome and goes out of their way to make sure you and your pets are taken care of and happy!
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May 2023 by Lindsey Ramey
I can't say enough about Osborne Animal clini. They aren't my regular vet, but we're able to see me when I had an emergency. My dog had cancer, and things went south suddenly. My regular vet had covid, so I searched frantically for someone else to help because my dog was suffering. Osborne told me to bring her in immediately, and they were so kind to us during one of the worst days of our lives. Plus they are open on Saturday which is very convenient. I will always recommend Osborne to anyone needing care.
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May 2023 by Darren Tucker
Very kind and considerate staff. Very respectful as well as compassionate. Tracy is a very helpful and people oriented.
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May 2023 by Carol Hamilton
Dr. Osborne performed a spay operation on a 9 week old puppy being adopted from the Decatur Animal Service. It is their policy that every pet be neutered before it is released. We rescued the dog from their care, but it is now incontinent because of their ignorant and harmful demands. It is a shame that such a smart and beautiful animal may have to be euthanized.