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December 2023 by Dale Moore
United Bank is the worst bank I have ever dealt with. They don’t know my name. They have put holds on my card whenever I try to order any thing on line. And today I can’t pay for a streaming service. Terrible service. Also when I incorrectly entered my password I got a call from China. Is this bank based out of China??? I loved this bank when it was Progress Bank. I am about to change banks after 20 years of banking with Progress.
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May 2020 by M.E., LLC
Manipulative, deceptive, ‘wanna get theirs’ mentality. Get the promises in ink or they won’t be there in the end. I will not be using them again. Buyer beware.
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May 2019 by N AL Freedom
Great bank with a friendly and smiling staff. Always get a LIVE person when calling for assistance. I have never called and a computer answers to say press 1, 2, 3, 4, etc for the department you're trying to reach.
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August 2018 by carole young
They make you feel like family!
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May 2018 by Stephanie Gothart
I love this bank! They provide the most excellent customer service. The best decision I made to switch my accounts here!
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September 2016 by kathryn roberts
GREAT CUSTOMER SERVICE.
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May 2016 by Robert Martin
The people here are amazing
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October 2015 by Tracie Fristoe
They give the best customer service anyone could ever expect! This bank is simply the best.
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July 2015 by M Wyker
Friendly,personal service,and people. I feel like family every time I go to Progress Bank. The best customer service anyone could expect from a bank! There is NO better place to do all your banking!
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February 2015 by Margaret Wyker
Friendly,personal service,and people. I feel like family every time I go to Progress Bank. The best customer service anyone could expect from a bank! There is NO better place to do all your banking! I love it!
