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March 2023 by Rick M.
Great service. The employees are patient with my questions and remember my preference to simply be referred to by my first name rather than more formal address. They work well to find the best deals for those who don't have scrip coverage. Reliable and conscientious, one of the few pharmacies where I can set aside my mild phobia of taking capsules.
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March 2023 by Skyler Smith
Amazing pharmacy, and even better associates! They take the time to explain the information as needed! Highly recommended!
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December 2022 by Paul Rossouw
If you need an urgent prescription filled for one of your children who are hurting and show up 11min before the pharmacy closes they will turn you away ‘because it takes 15min to fill a prescription and we close in 11min’Absolutely abysmal.
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December 2022 by Stephen Smith
Friendly and very helpful, highly recommend this pharmacy.
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December 2022 by Marco Mullany
We needed to fill a prescription for a young child who was very sick. After rushing to get to our local Publix pharmacy with ten minutes to spare before they closed. We were dutifully told without emotion from the pharmacist that the computer takes 15 minutes to process the prescription. Therefore they would not process it as they closed in 10 minutes, after pleading with both pharmacists behind the counter that the prescription was for a very poorly child they both refused to help.
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November 2022 by amelia boyd
Disappointed in the communication from this pharmacy. Called for refill one week before needed medication. I was informed I had to have a prior authorization before it could be filled. I contacted my physician, PA completed that day. Call back and now the medication is on back order but will be in by Saturday.Go to get script on Sunday and was told sorry it is not here and do not know when it will be here. No one called or texted! Call today 11/8 and I am told diabetes medication is in but you will have to pick up late this afternoon because we have alot of acute medications to fill first. I am sorry? I have been waiting on a diabetes medication for 6 days, no dosages at all for this 6 days and I cannot be a priority? VERY DISSAPPOINTED and I will NEVER comeback and will advise all my patients as well.
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September 2022 by Mav Rick
Moved Rx here and don’t regret it. They’ve been prompt and the times there was an issue they fixed it quick.
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August 2022 by Rhonda Higdon
They don't care about people, they need to change professions.
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July 2021 by Nikki Johnson
they did great on my son's birthday cake. everyone is so polite that works there. best Publix I've ever gone to.
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April 2021 by David Barretto
I had my faith in humanity restored a little bit tonight. I stopped at Publix in Decatur on my way home tonight. I picked up 3 items pizza sauce, 20oz Dr Pepper and a bag of M&M's. I got to the checkout and the young cashier says that will be $5.68. I reach in my pocket and realize I don't have my wallet, so I told the cashier that I would have to put it back because I don't have my wallet. Without hesitation the young cashier grabs his phone and Taps the credit card machine telling me that it was taken care of, I was shocked that a young man that I had never had any prior interaction with would without hesitation pay for a strangers grocery items.
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January 2021 by Philip Mann
It’s just pitiful that you refuse to enforce the mask ordinance especially in an area and State with the highest rates of Covid in the country. Irresponsible and selfish. Done shopping here after two years living in the area.
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November 2020 by Bridget Taylor
When I say this pharmacy is amazing, I mean it! I work for a company that leaves me to contact the pharmacy a million times and unfortunately, I take away tons of time of the pharmacist. Cody is never rude, he has a sense of humor and he always goes above and beyond. He calls me back directly when There’s question and doesn’t just leave me in limbo. He is very head strong while getting everyone needs in order for all of my patients. Thank you Cody for protecting my patients ❤️
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November 2020 by Mulan Throneberry
Employees don’t wear masks and management does not care, even when brought to their attention. I used to love Publix and it’s convenient that this one is near my house, but I’ll be taking my business somewhere where they show compassion and respect for one another.
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August 2020 by Jessica Chavers
I use to LOVE Publix. I moved all prescriptions(around 10+) due to it being closer to home & sooo nice. I even ask if they would fill a prescription from a dr.out of town. Sure, no problem. 6 months + go by & they changed pharmacist. Refuse to fill prescription from out of town. Well I stay at pharmacy because I do love Publix & they have great customer service. I have now been there over a year, ever since they opened. They have changed pharmacy employees again. I call to get my Trelegy (COPD Medicine) filled. Meredith answers. I give her all my info. She said "your prescription expired you will need to call & tell doctor" ok i will Monday, they are closed. She said " We are not going to fill your prescription without an updated prescription on file". I told her I didn't ask her to. I then went to say I need my other, she litterIy hung up, slammed phone down.. i call right back & she answers, i said we got disconnected. she snickers., oh yea, I'm not sure.. I told her i have other meds to fill. I come to pick up four of my meds. I stood over 5-10 minutes. They never saw me. An employee was cleaning the plexiglass & ask how are you today mam loudly so they could hear. A young short hair female walks to counter & says "yea, what's up, what do you want?" The other employee stares at other employee then looks back at me. I tell her I just need to pick meds up, & I give her my name, address, she says sign, then checks me out. She never says anything afterwards. I've NEVER been treated so poorly as I have the last few times. I can give exact days so they can hopefully hear phone conversation if recorded. Decatur Point Mallard. They have been great.
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May 2020 by Susie McEuen
This store is about 2.5 miles from my house. Not only is that super convenient but the people make you feel like old friends every time they see you
