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March 2023 by Mandy Skogebo
I visited Chicos with my mom on Tuesday and felt like the saleswoman was extremely unwelcoming. Nobody acknowledged our presence in the store and certainly didn’t ask if we needed help or anything. I really hate leaving a poor review but I feel like this store really needs to hire people with better customer service experience.
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November 2022 by Ruth H.
I had an online order to return and was not looking forward to it. Fortunately, Shay greeted me on arrival, completed the return, checked my account for coupons, advised me about currents specials, and even understood when I did not purchase a shirt that was more than I thought it would be. Truly a delight to find. Hope the store values her kindness and attention as much as the customer does.
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March 2022 by Elizabeth N. Williams
I love Chicos but do not enjoy buying online.
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September 2021 by Beverly Hallford
The staff are always so friendly and helpful.
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July 2021 by Michele Colley
My favorite place to shop . Quality of fabrics and the service is excellent !
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November 2019 by Jan emfinger
They are always very helpful. Beautiful selections and knowledgeable staff.
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October 2019 by Linda Coe
Great selection of clothes
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February 2019 by Peggy Young
Very friendly and helpful staff.
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January 2019 by Adean Vinson
Everything was so expensive. Beautiful colors some nice style but way to expensive
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November 2018 by karen becker
Not impressed
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June 2018 by Kimberly Henderson
I had seen a pair of pants in an email I got from them. I wanted to go to the store and try them on. Long story short, they were cheaper online and the store would not honor the price. That really makes me angry. Then when I asked the sales person which shirt matched those pants she told me "any color that's in those pants" no offer to help me match pants and tops. So I walked out and will not order online or purchase in store since that is the store that I would have to deal with if I needed a return or exchange. Very poor customer service.
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June 2018 by Hazel Odom
Great saleslady, beautiful clothes, and any size you need!
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October 2017 by Aline Roberts
Not helpful at all.
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June 2017 by Cathy Solis
Enjoyed my first visit to the Dothan location of Chico's. Martina was very helpful & made me feel very welcome. Because of her graciousness, I will return soon!
