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March 2024 by Jeremy Bowling
I frequently visit this CVS location. The staff is always friendly up front and I routinely see them helping people with the self check out.The pharmacy in the rear of the store is top notch. Incredibly knowledgeable staff that is also friendly and accommodating. They are very organized and know what's going on with my prescriptions before I do. If I was only eating this pharmacy they are an easy 5 star.The reason I gave this a 4 star is because the candy is so dang expensive here. 2$ for a box of hot tamales is too much. Everywhere else is only 1$ and since hot tamales are my favorite candy I have to mention this.
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February 2024 by Karen Jackson
Self checkouts are not self checkout cashiers are required to check you out. But they are not allowed to check you out behind the counter. This is what I was told. When I asked to check myself out at the self check the cashier hovered over me. I understand this is probably their answer to loss prevention. However, if they are going to require the cashier to check everyone out, put them behind the counter. I don’t want someone reaching over me to check me out. I don’t have any privacy entering my PIN number when the cashier is shoulder to shoulder with me. The cashier is in my personal space when check me out.If this is your policy that the cashier has to check everyone out at the supposed self check out just remove the self checkouts. Because there is nothing self checkout about it.
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December 2023 by Teresa Little
I stopped using CVS a few years ago and I’m glad! My daughter had a prescription called in for the flu and held on the phone after going through all the annoying prompts (wouldn’t let you go back to the menu) knowing they were closing at 1:30 for lunch. At exactly 1:30, I heard the phone pick up and hang up! It would’ve only taken 2 minutes to answer my question! Will not use them ever again!
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December 2023 by Rebecca Clayton
Helpful employees in both the store and the pharmacy. Very pleased.
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December 2023 by BRIAN RICHARDS
why have someone to watch you use self check. If I want to be a cashier I would apply for a job. We should get a discount for working for you.\n when I ask the person watching me check out she said that that is the way it is and if I did not want to use self check out then I needed to shop else where, so I will for now on. I did record her saying it to and will post it on all my accounts.
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October 2023 by Kay Lynn
If i could give 0 stars i would.
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September 2023 by Deborah Stone
They were very helpful in the pharmacy and any employee I passed, they asked how I was doing
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May 2023 by Julie Kramer
This store is very well stocked, clean and has a self checkout!
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April 2023 by Sharon Heaslet
Pearleen took great care of me, knew exactly where I needed to go to find what I was looking for. Thank you! Great customer service and super helpful!!!
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March 2023 by Christopher Senn
If I could give 0 stars, I would! I called to have a refill ready. When I got there, I was told it would take 3 hours to get ready! How about do the work you're paid to do?!
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November 2022 by Ariel Athena May
This is the WORST pharmacy and pharmaceutical experience I have ever had. After waiting for 30mins I finally received assistance and then it took another 30mins just waiting on the “manager” to sign off on my prescription. The only reason I went to this location is because my insurance no longer covers the Walmart pharmacy (which is by far superior to this one).
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October 2022 by Rhonda Watkins
I ❤️❤️ shopping at CVS 7179! The staff is always friendly and eager to assist me with anything I need. I ❤️❤️ using their app and really ❤️❤️❤️ receiving coupons via email!The CVS Care Pass reward is a Plus!!!! Best $$$ I have ever spent!!
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July 2022 by David M.
This may be one of the poorest run establishment in Dothan, Alabama. I was told my prescription would be ready June 22nd. I show up July 2nd to pick up my prescription, I waited literally 45 minutes in line for them to tell me that they don't have my prescription and it would have to be ordered. It is now JULY 13th. I just called CVS and they say "the manufacturer won't send it to us, I need to call and ask why," which is the most low effort lie I've heard. Keep in mind these are sophisticated billion dollar corporations. The lady on the phone then told me that every CVS in town is stocked with this medicine, except for the one I go to.... So now I have to navigate a system to get my prescription from a different local CVS, likely a route that could've been taken a month ago. Regardless, this is taking time out of my other important life responsibilities, of which there are many. As I write this review, I received another call from CVS. "Hey, we actually do have your prescription, it was here all along, our IT system has been somehow hiding prescriptions and not showing them when we search from them, you can pick your prescription up in an hour." What is going on here is borderline criminal. This place isn't selling cheeseburgers, this is a pharmacy that provides essential medications to keep people alive and healthy. I do not get the impression that the people that work and manage this place are able to comprehend that. I would refuse to work for a place with this poor of customer service, it's unforgivable. I won't be back to this CVS unless it's gutted and replaced with something else. You couldn't pay me to come back. Seeing how there are bad reviews of this place leading back to 2015, you should take my advice and do the same.
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November 2021 by Jason Tew
Good service, variety of snacks and other goods and a nice pharmacy staff.
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October 2021 by Heather Grider
This is by far the best "Big Chain" Pharmacy in or around Dothan. The night manager and employees are extremely kind, helpful and friendly. They go above and beyond and you don't get that hardly anywhere these days so I wanted to leave a review to show my appreciation! Thank you guys for being so kind in a world of unkind
