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December 2024 by Mike Royer
Stopped in late on a Sat. during trip to FL. Explained to Evan that I was unhappy with new tires I had just gotten in WI and I just wanted to make sure the tires were defect-free and properly balanced. Evan quickly got me in, thoroughly inspected the tires and re-balanced them to make sure that was not part of the issue I was having with them. Once in FL I did swap the tires for another set but I appreciate how helpful Evan was at the Dothan store.
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December 2024 by Mark Jones
My first visit at Discount and at first it did not seem to be a good interaction. However I have to say the customer service team including the manager Evan at this location have changed my mind.
I've never had a good customer service experience before with a tire shop. It was everything went okay or something went bad and the shop just tells you tough luck (I'm looking at you Firestone).
I'll be giving these guys another chance for sure. See you in a few thousand miles guys.
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December 2024 by Krista Garcia
Great experience at this location. Every one was very friendly and my flat tire was fixed pretty quickly with how busy they seemed. I live 45 minutes from this location but I will be returning for any tire needs I have in the future.
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December 2024 by Mark Marich
Great place to get tires. Evan and crew are always polite. Good customer service.
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December 2024 by Richard Gonzalez
I was having an issue pricing showing up a quote. Evan, Alex and Logan worked tirelessly calling corporate to assist me in getting this issue resolved. They truly did not rest until this issue was resolved and I was taken care of. Every question I had was explained in great detail, I was treated like I was the only customer in the room every time. They are the Chick-fil-a and Publix of the tire world.
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November 2024 by Hailey Moulton (Rai)
Always outstanding and courteous and accurate on quotes for pricing and wait time. They always make sure that the person is comfortable and acknowledged when coming into the store. They kindly update you and get you the best price possible when you’re looking around town.
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November 2024 by Cory D
They are also doing Alignments
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November 2024 by Shaquille Williams
Great customer service nice friendly great prices
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October 2024 by Ramon Ferreira Oliveira
They loose your tires before the appointment. I bought Yokohama tires online one week before the appointment. At the appointment day, the store called me and said FedEx didn't deliver one of my tires. They offered me Continental tires with had 20k less on miles warranty. I took it because I would not take another today for this, and I needed new tires. The gus at the store were very helpful, but I got some totally different of what I ordered and with less I expected for my tires. This is a logistics or organization issue, and I will never use this type of online purchase to install at the store again with Discount Tires.
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October 2024 by Rebecca VonBromberg
Employees were helpful and professional. Paid more than I wanted for one tire, but now all four are covered with a rotate and balance free. Saturdays are really busy.
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October 2024 by Yahweh's Daughter
Didn't get tires however it was an ok experience
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October 2024 by Jim Bell
I've been using Discount Tire for nine years, and they consistently provide excellent service. They rotate my tires every 3,000 miles, and the staff is always friendly and efficient. My recent visit to the Dothan, Alabama location was no exception; Prince was particularly helpful, knowledgeable, and friendly. I highly recommend this shop for tire services
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October 2024 by jorge rodriguez
Great service, attitude and customer service is excellent. Keep it up!
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September 2024 by K B
Kids Drove here to Dothan from Atlanta and they were almost here, the tire pressure warning light came on. I drove to Discount Tire and was greeted by Evan. VERY FRIENDLY, professional and polite! Checked all tires and discovered they were low on air and no leaks - THANK YOU so much for your help and care!! This location is TOP NOTCH!!
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September 2024 by Stacey Castle
Great store with wonderful service. Evan is amazing and always makes sure services are top quality. I make the trip from Tallahassee because I know the standard of service at the Dothan location is gold star!! Love Evan and his team for their fantastic work.
