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February 2023 by Mark Hoshor
Do not use CenturyLink, they are rebranding to BrightSpeed and instantly robbing people. Check the internet and Facebook to see what they are doing! Looking for new service now.
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October 2022 by Danny Wilson
We have had a billing problem for the last six months and I can't get in touch with support to get it resolved, I was on hold for over an hour and when someone answered they hung up on me. I'm thinking about going to all cell phone and drop this company, they don't care about their customers, that's my opinion...
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September 2022 by Jason Tucker
Can't find a human
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July 2022 by Troy Price
Worst internet service and customer representative imaginable. Customer service literally hangs up on you after 2 hour wait times.
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July 2022 by Amanda Smith
One star just bc u can't not put any. Service is trash
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June 2022 by David O.
Last December (2021), I transferred my parent's phone service because I could get much better rates with another company. CenturyLink kept billing my parents. I called in March to correct the issue. They said that they would and send a credit for the balance. It's now June 2022 and my parents continue to get bills. I called again. As soon as "the representative" checked the account, I got "disconnected". 15 minutes of my life that I will never get back. Another 15 minutes later I got another rep. He said that it's now taken care of. We'll see ...
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February 2022 by Jacqueline Maurice
I give this business a 0 because there not even located here. Customer service is horrible with this company.
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June 2021 by Lani R.
Negative 6 Star Rating!!! CenturyLink Has robbed me of Internet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes to a sluggish crawl to being completely unable to use due to no service. I have been with this company for years, around eight. I paid for internet speeds even though I was not getting the full Internet speed that I was promised. I have been raked across the coals of their horrible internet service and customer service experience for No reason except CenturyLink does not care, it is not loyal to their customers, which I have been loyal to them without the fore knowledge Of what the problem was all along for years- CenturyLink. There is nothing that CenturyLink can do to repair a customer relationship that has been disregarded and treated as worthless. When CenturyLink's promises are not kept, services are not provided as presented and Lies are told over and over again about the reason why- it's time for me leave... My time is valuable, the days, months and years of my life dealing with these issues CenturyLink can not repay me for, ever! I hope Elon Musk puts CenturyLink out of business. Good riddance! If you are thinking about signing up with CenturyLink, you may want to find a different internet provider.
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January 2021 by Betty Easterling
Good service
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July 2020 by Tec Tony
Worst internet company ever. #worst #badcustomerservice #theywillscrewyou #theywilltakeyourmoney #dothanworst ??????⚠️⚠️??
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February 2020 by Ashely Fortner
Great place to go for internet service. Customer service is wonderful!
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April 2019 by Buddy Burdick
Good service have used them for years
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April 2019 by Tamara Rodgers
Is no longer at this location.
