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June 2025 by Judy Partin
This company installed our privacy fence several years ago and we could not have been happier with it, HOWEVER after the winds that we have had lately we had a section that needed to be reinforced. We contacted him and he came out and said he would be able to do the job the next week. The next week came and no word from him. We contacted him and he said that he would come maybe the next week that he had gotten behind . Okay we are understanding people so we wait and nothing . We contacted him again and asked if he was going to be able to do the job or not, again crickets….. we are not people that like to give negative feedback because things happen but this is beyond unprofessional. Just tell us you can’t do and we will move on. Needless to say we WOULD NOT recommend this company due to the lack of integrity shown.
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June 2025 by Therese Brown
Do NOT use Fenced In. I am still waiting, over a year after initial install, for Stephen and/or Kevin of Fenced In Dothan, Alabama, to make the fence right. The gates never worked right, the posts were not set in line, the gates started to drag after only a few months, they did not use enough screws or staples, the nailing is sloppy— with some nails missing the posts entirely so they end up not securing the cross boards, which consequently warp. Stephen and Kevin acknowledged the shoddy work and blamed it all on a former employee. They promised to make it right. They never returned and now Stephen will not return my phone calls or respond to texts. I failed to read google reviews before hiring Fenced In. I hope I am able to save someone else from the aggravation of dealing with this company. I hate to call someone dishonest but when you take my money, offer a year warranty on labor, look me in the eye while you shake my hand and promise to “make it right” (Kevin)—and then never show up to fix your guys’ half a** work—that’s dishonest. You lost my business Stephen. I hope this review saves someone else the headache of dealing with Fenced In.
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December 2023 by David Scofield
Built a great fence. Took 3 months to get our gate and it doesn’t work. Been calling him for 2 months to come fix it. Won’t stay closed. He claims he has the part but is short handed and just doesn’t have time. Now won’t even respond to phone calls.
Fence was installed in May. Still do not have a working gate.
If you use them, do not pay them in full until you are satisfied with your job.
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April 2023 by Derrick Quinlan
I wished I had read reviews first, I agree with the other customers. He's a no call no show type of guy when it comes to repairs. I'm glad I learned my lesson early, I definitely won't be using Fenced-In to do the remaining of fence.
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November 2022 by Chris Hitchcock
This guy had the best price in town for a reason. The side gate he put in has frame work that is not level. The gate is also too close to the ground and will not open properly. And the hinges are coming out of the wood so bad i cant use the gate at all. The latches he installed on the front and side gates are bent and are coming out of the wood. I have contacted him multiple times to come and fix it and he almost never responds and it has been 4 months and still no repairs. Would not recommend.
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November 2021 by Georgia Harmon
They came and gave me a quote the same day I called and I had my fence a week later... and the installation crew was so courteous.Services: General construction
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November 2021 by Kathy Steinhauer
Gave them my deposit & never saw them. Asked for my deposit back.. did not get it! June 28, 2021
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November 2021 by ralph morse
Done me a great gob
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November 2021 by Kingston Sims
Great company with great prices
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November 2020 by J McClain
Do not use Fenced-in (Stephen)unless you want to be highly disappointed! We waited 7 weeks for our fence so I asked him for a refund. He said he doesn't do refunds! Nor does he stand behind his work! I contacted him and sent pictures before I gave this review! He nerver replied back! I gave him a 5 star review a couple years back when he put up a fence for us at another location but NEVER AGAIN! I had to keep calling to get anything done and then to be rewarded with a terrible job for using this company is sickening! We paid him upfront, that should've been a red flag! But No, we used him anyway!If you read this post and still use Fenced-in you are asking for a big mistake and loss of money! I wish that I could post pictures so you could appreciate my review! I am not afraid to post the truth and hope it will help others in the future!Thanks!J McClain
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November 2020 by Johnnie George
FENCED-IN (Stephen) should be ashamed of the quality of work that his crew did for us! We are very upset and will do everything in our power to keep people from making the same mistake we did! We paid high dollar for a shadow box fence and they spaced the boards so far apart that you can see through it. Some boards are closer than others that makes it look like kids did the work! DO NOT USE THIS COMPANY UNLESS YOU ENJOY BEING TAKEN ADVANTAGE OF!!!
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November 2020 by Richie
It's been more than 2 weeks now since they went out to my property for an estimate and they haven't responded back to my texts or phone calls.
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November 2020 by Susan Armstrong
These guys do an awesome job!!!! Highly recommend!
