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January 2024 by Michael Gallaspie
Quick friendly knowledgeable staff
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January 2024 by Veronica Adams
They are always fast and always keep you updated on your services. They treat thier customers like family. Mr Eddie and Mr Brandon are the best ?
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January 2024 by Gary Callahan
1.5 hrs to replace two tires totally ridiculous won't be back anytime soon
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January 2024 by Paul Vadeboncoeurr
Service and people are great
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January 2024 by Charlene Bence
What a pleasant experience. What greeted warmly. Listened to the issue. Found the problem and resolved it. Recommended oil change, which was due. Completed at a fair price and got me on the road in about an hour
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September 2023 by Courtney Howell
Hey, the panel of my fuse box is missing, may I have it back? No, our mechanic said he didn't remove it.Would you like tire service?No.Okay. That's helpful considering I came in for an oil change and blown fusesI found the panel cover in the parking lot.Edit: by the way! Lo and behold, it wasn't that the bulbs were out! Thanks for being simultaneously useless and AWFUL.Service: Brake service & repair
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September 2023 by Nancy Hawthorne
I have used Firestone in the past but this time very disappointed in the service. Took my vehicle in for a random front end alignment left the store the next day started hearing a knocking sound then my steering wheel stiffened up not had one minutes issue with it. Took it back they said it was the wheel bearing on right hand passenger side. & my power steeling pump I'm still not sure if it's the pump but something tells me they must have damaged something while it was up in the air. They did a check first time never mentioned anything about one issue until I was quoted 1400.00 worth of work under my hood needed to he done. Which I still believe is not right long story short. I will be having a dealership go over the work done by them & If it's somthing they did I will be taking this a step furthercertanily do not appreciate being took for a fool. What happened to the honest & well trained mechanics. ?
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September 2023 by Daniel Lopez
My GF went to the store by the Mall with a piece of metal in the tread on 8/18. The young man quickly looked at the tire and said, can't be fixed, you need new tires. He gladly quoted her the price for new tires. Since it was passed 6 p.m., I told her I would deal with it in the morning. I took it to my mechanic the following morning and he patched it with no issues. That young man was either lazy and/or untrained.
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September 2023 by John Laseter
Went in to get a battery for my bmw. Brandon called me with updates and the price with installation was just a few dollars more then the price at some of the other auto parts store without installation. Very satisfied.
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September 2023 by April Dawn
Staff was super helpful, polite. Broke away a stubborn lug nut, replaced them with new ones and changed my tire (with my spare) for no charge. All in about 20 minutes! When I'm ready to purchase a new round of tires I know where I'm going
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September 2023 by Mike Jones
Thumbs down? charged me for services that was not done. And the courtesy check is big joke. Damaged my vehicle and gave me a estimate to fix it. Waited and watched in the parking lot 3 hours while nothing was done to my car. Costomer service has contacted me but it is still not resolved. I will never go back. Still no a/c in my car and more repairs are needed.
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September 2023 by Rick Mcdaniel
Poor management, couldn't be honest.fair price but couldn't be honest on getting my work done almost a thousand dollar repair but customer needing tires kept being took around me.the old management was 10 times better. That's twice i,ve been lied too by that store,want be returning to a store ran by kids.
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July 2023 by Lola Jones
I get the best service here thats why when I'm on the road , no matter what I hold it together in get to my shop they always getting me back on the road...
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June 2023 by Katie Samples
Very quick and helpful when we needed a tire patched on a Sunday driving home from a trip. Fantastic customer service and we were back on the road.Service: Tires
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June 2023 by Cheryl Lopeman
I don't understand why people like you want to rip off women. Yeah yall said I needed a tie rod in on my inner passenger side. I took it to the nissan dealership they said there was nothing wrong with it. SHAME ON YOU.
