Five Star Credit is a reputable credit union that has been serving the community for over 20 years. Customers praise the professionalism and helpfulness of the staff, particularly Kimberly, Candice, and Jerri, who have been described as "super professional" and "very easy to work with." Many customers have had a "flawless and very positive experience" and have been satisfied with the credit union's services. However, some customers have expressed dissatisfaction with the credit union's customer service and accessibility. One customer reported difficulty in reaching someone on the phone to handle their issues, leading to a lengthy wait time. Despite this, the credit union is generally regarded as a good banking option, with many customers recommending it to their friends and family.
If I ever have a problem there always ready to help and show me what to do
March 2026
Hayden was very easy to work. Answer every question I had. Explain everything to me and made the loan process easy.
March 2026
My experience with Hayden, and Harley in the title department could not have been any more pleasurable. I would recommend them to everyone. I appreciate the consistent communication, and for making my transition effortless on my behalf. This was another smooth finance, which is exactly why I am a return customer of Five... read full comment
