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October 2025 by Rhonda Davidson
Well I thought I had a car available I was headed to Panama City Beach and my vehicle needed to stay in shop . So got on line and reserved a vehicle (I thought) had to call a friend to pick me up at shop and take me to hertz but when I got there was only one car available an Altima but it was scheduled for someone else. I must say by the time I got checked into my room in PC they called to see if I still need a rental, well not now! but thanks.
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July 2025 by Jana Turner
If I could give zero I would! I wasn’t able to rent after prepaying through Priceline the counter couldn’t issue a refund an still waiting for a refund 12 days later this has to be the absolute worst rental company
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September 2024 by † OEF PATRIOT
Directions from maps was somewhat difficult.. Maybe implement a familiar building or familiar business near your location to better understand location
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September 2024 by OEF PA†RIO†
Directions from maps was somewhat difficult.. Maybe implement a familiar building or familiar business near your location to better understand location
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August 2024 by Derrick Bryant
Great staff from pick up to returning. Again thanks Kenya for staying over to assure me and my family had a rental to get to Disney. That meant a lot
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February 2024 by Lilli Bates
Had to rent from Herts due to my car needing a new engine. I worked with Codi and Kenya. And they both were the sweetest ladies. They were very friendly and went out of their way to help me. 100% recommend.
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October 2023 by Kayla singletary
Horrible service they over CHARGED ME AN TOOK MY DEPOSIT . TIM THE OWNER AN KAYLA ARE HORRIBLE PEOPLE TO DO BUSSINESS WITH
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September 2023 by Clint F
Very nice lady who works there, made things very easy.
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May 2023 by Ted Smith
Hertz has had hundreds of people falsely arrested for "stealing" their cars even though they had legitimate rental agreements and had paid for them. This has wasted countless police resources, taxpayer money and ruined numerous lives. Hertz should be ashamed of themselves. DO NOT rent from this company. Class action lawsuits against them are mounting.
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March 2023 by John Maddox
The atmosphere in this place is excellent the staff was very friendly and helpful in getting me in to a rental van for my transportation. In my opinion I would recommend this business to anyone in my family that needs a rental.
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December 2022 by Chad Hughes
Call ahead and make resolutions because they don't keep cars here. They get them from the airport. The staff was nice and very friendly. No troubles during our experience.
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September 2022 by Victoria Henson
I was charged double what I was expecting to pay. I rented a compact car. When I went to pick it up, they said they had given me a free upgrade because they didn't have any compact cars. So they upgraded us to a mid size car at no extra charge. Well after we return the car as we were supposed too, I check my bill and it's double the compact car rental. THEY CHARGED ME FOR SAID "FREE" UPGRADE!! I sent them an email asking for that back and they said no. Their records don't show that there was an upgrade. I am going to be calling someone to talk in person, this is ridiculous!
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September 2022 by Crystal McCartney
Very pricey! compared to other brands they are too much
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September 2022 by Tony Dickinson
Don't waste your time signing up for gold; your name won't be on the board. Don't bother trying to extend your rental using your confirmation number either; it won't be in the system
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September 2022 by Ginger Peacock
Fast service, good rates, and a friendly staff. Will use again!
