Hertz Car Rental - Dothan Municipal Airport
Car RentalHours:
800 Airport Drive Suite 13, Dothan AL 36303 Hours
About Hertz Car Rental - Dothan Municipal Airport
Hertz Car Rental at Dothan Municipal Airport receives positive feedback for its friendly and professional staff, especially Kayla, who is praised for providing outstanding service and making the rental process smooth. Customers appreciate the timely delivery of vehicles and the helpful attitude of the team. However, some issues are noted, such as a less smooth experience at other locations, including problems with receipts and billing, and a delayed or incorrect vehicle pickup process. One customer had a negative experience with a different Hertz location in Birmingham, feeling scammed and overcharged, with poor communication and difficulties in resolving the issue. Despite these concerns, the Dothan location itself is seen as friendly and apologetic when problems arise, though technical issues like a computer malfunction have been mentioned. Overall, the Dothan office is viewed as a reliable and customer-oriented place, especially appreciated for its staff’s professionalism and punctual service.
Most Recent Reviews
January 2025
Kayla is an outstanding employee! I was able to book a much needed one way rental to cat my international flight in ATL with only 48 hours to spare. She was informative, detailed, and top notch professional. Thank you once again Kayla and keep up the outstanding work!
February 2024
Kayla was extremely nice and very professional. I rent vehicles for my job all the time and she gave me the best service that I have experienced with any car rental company. Great experience at a small airport car rental office!!
March 2023
I work at the FBO on the airfield and Hertz always brings the cars over to us on time. Kayla is the bomb dot com. Our company has no complaints.
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- Dothan, Alabama
