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Car Rental
Hertz Car Rental at Dothan Municipal Airport receives positive feedback for its friendly and professional staff, especially Kayla, who is praised for providing outstanding service and making the rental process smooth. Customers appreciate the timely delivery of vehicles and the helpful attitude of the team. However, some issues are noted, such as a less smooth experience at other locations, including problems with receipts and billing, and a delayed or incorrect vehicle pickup process. One customer had a negative experience with a different Hertz location in Birmingham, feeling scammed and overcharged, with poor communication and difficulties in resolving the issue. Despite these concerns, the Dothan location itself is seen as friendly and apologetic when problems arise, though technical issues like a computer malfunction have been mentioned. Overall, the Dothan office is viewed as a reliable and customer-oriented place, especially appreciated for its staff’s professionalism and punctual service.

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1. Dothan, Alabama