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December 2023 by Brian Hammond
Got a flat tire on 231. A gentleman(thank you) in a grey truck helped me change the tire. Since we are not from around here, he suggested we go to Jim Whaley Tire to get it fixed. We got to the tire shop, and they saw we had our grandkids in the car, and they got on it right away. What great service and friendly people. I would recommend this tire shop to everyone. Thank you!
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December 2023 by james harvye
Always friendly professional and great at what y'all do appreciate your hard work and dedication to us customers, have a blessed day!
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November 2023 by Mike Woodham
I'm leaving this review here bc there doesn't seem to be a way to contact the corporate office or leave a general review for the company as a whole. I'm going to keep trying to get the corporate contact info. Bc i really want to speak with them about this. Here's the issue: I called 4 different JW stores, 3 in Dothan and the Eufaula store to price tires. I got 4 different prices for the same size tire. I told each store I wanted the cheapest they could get in that particular size and got 4 differing prices, ranging from $137 to $173 per tire (that's a big difference when buying 4 tires). None of the stores had them in stock and I was told that all the JW stores ordered from the same warehouse, so why aren't the prices the same? Something's not right here and it seems a bit dishonest. I mean, if you go to any McDonald's the burgers cost the same, any Walmart, the items cost the same or very close, etc. See my point: if all these stores are pulling from the same warehouse the price should be the same. For this reason, I'm not doing business with this company.
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November 2023 by Kim Wiese
This is a very good tire shop. I have always received wonderful service.
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October 2023 by Kim H
I made a huge mistake going to Sam's Club for new tires a few months ago!!I've always used Jim Whaley's and I'm not going to ever use anyone else again but Jim Whaley's!!!If you ever need, "The best service ever, Go to Jim Whaley's!!! " Awesome staff!!
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October 2023 by Danny McLean
Randy and the guys at the South Oates location always do a great job. Quick service and work you can depend on.
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August 2023 by Jeff Horton
Made an appointment to bring my wife’s truck in for 4 new tires…I waited four hours for them to put the tires on and when they finally got them on, the guy had put white letters out after I explicitly said put white letters in…I elected to just take the car and go. Will never go back!
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June 2023 by Jerome Hightower
They failed to fully install my lithium car battery completely.
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May 2023 by SportxThexWar
Quick and painless tire fix. Had a screw removed, tire repaired, and out the door in less than an hour. Friendly staff as well as good coffee. I recommend Jim Whaley.
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April 2023 by Kristen Russell
I am on a trip from Panama City and my car was making some noise. I called, explained what was up, and Randy said to come by. He and the team with him were honest, helpful, and provided a quick diagnostic free of charge. My visit was pleasant and provided a huge peace of mind. Thank you guys so much for all your help!
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April 2023 by kimberly T
This place always gets all our business. It's a shame today that a tech would use such very foul language like he did today loud enough for everyone to hear. If you need someone to move their Truck how about going and ask the owner too move instead of handling it in a very unprofessional way. I truly hope this buisness does not put up with this kind of behavior. This is the first time this has happened in all our years of using them.
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February 2023 by Davis T.
The most helpful mechanic in all of Alabama. Our car started smoking on the way back from PCB and they fixed it and had us on our way in 30 mins. Go vols though.
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February 2023 by Seaborn brown
I have bought tires, gotten front end alignments, and other repairs on my several vehicles over the past five years. Always good work at reasonable price, but, they don't accept checks!!!!!
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December 2022 by Dylan Chandler
Very good, and nice quality with nice people!
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December 2022 by Linda Andrews
Fast service even without an appointment. Reasonable charge for fixing my flat even though the tires came on my car and were not purchased from them.
