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August 2025 by John Canfield
This is a great store. They usually have all of what I need.
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October 2024 by Courtney Miles
We have been working with this distributor and Goodman Manufacturing for 6 weeks now to replace my 1 year old Goodman compressor that failed. I was first told it was under warranty but they could not find the unit anywhere because they had changed the seer rating and my unit was obsolete. Then after weeks of them looking for a unit they could not find one anywhere in the 400 stores they are affiliated with they told me to reach out to goodman and that Goodman would upgrade me to the new seer rating which required the inside air handler to be replaced as well. Which Goodman Agreed to do and I was suppose to get that installed two weeks ago. But on the day we were suppose to go get the new units Johnstone called and said they had now found a unit like I had somewhere "up north" and it shipped out on Thursday two weeks ago. Now they cant give me any tracking information they have not gotten and mean while I sit here 6 weeks without air in Florida. Really at this point I am considering hiring an attorney!! Stay clear they might look good at first but their follow through is ridiculous. Most Johnstone stores are independently owned as this one is the person that owns this one owns at least the one in Dothan AL so I would steer clear of both of these stores.
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July 2023 by Cast Master Rich
Richard from Cooler AC! Highly recommend
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May 2023 by Elden E
Large in-stock inventory, immediate and friendly service. Down to earth. Thank you for the help today
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January 2021 by nick whiters
I'm glad there are professionals there to help with getting the right parts for the task at hand because time is money . Thanks Johnstone supply.
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May 2020 by kevin moore
Awesome staff. Very knowledgeable.
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February 2017 by Eco Heating and Cooling LLC
Great Prices and Service! Thanks!
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May 2015 by Brittney Stinson
I had an A/C unit capacitor that went bad on a Friday and needed the part "right now" VS calling a HVAC service tech to come out and charge 400 dollars for a 20 dollar part. The people at Johnstone Supply were helpful, friendly, and appeared knowledgeable on what they were selling. I brought the bad capacitor into the store and the employee took a quick look at it, went to a shelf and picked out the replacement part. It's refreshing to see employees who still know something about the parts and what they stock instead of relying totally on what the computer tells them.I would recommend them to anyone in the area!
